Client Services & Collections Manager

Preservation Arts

Preservation Arts is the leading multi-disciplinary art conservation services on the West Coast. Our high caliber client list includes museums, foundations, private collections, and cities. We seek a qualified Client Services & Collections Manager who will be responsible for daily client interactions and providing exceptional customer service. The candidate should possess strong communication and organizational skills, as well as a baseline understanding of best practice in collections management and conservation. The position will report to the Director of Collections & Conservation and requires a focused individual who can work both independently and as part of a team, and be proactive in a fast-paced environment.

Responsibilities

Client Accounts and Project Management (approximately 85% of role):

The Manager will join a high level client service team consisting of the Director of Collections & Conservation and President dedicated to providing exceptional customer service and furthering the reputation of Preservation Arts. The Manager will be responsible for being one of the first points of contact for new clients and work to bring in a constant flow of conservation projects into the studio. The Manager will develop new accounts and interface with existing collections, museums, galleries, public art managers and private collections. The Manager will undertake onsite assessments, develop proposals, advise and communicate with clients on a broad spectrum of collection and conservation matters, build estimates for small and large projects, and ensure contracts are completed.

The Manager will work closely with the Director of Collections & Conservation to oversee conservation work flow progressing through the studio, as well as onsite with collections. Preservation Arts is known for providing exceptional high quality treatments and standards of documentation. The Manager will assist the Director to provide quality control by reviewing treatments and documentation before the works leave the studio.

Art Registration and Handling (approximately 10% of role):

Use google sheets to accurately document the movement of art including incoming, outgoing, temporary and permanent storage accounts. Creates receipts for inventory and deliveries. Responsible for the intake of client’s objects on a daily basis. Oversees the care of the artwork while in storage including, labeling, location tracking, movement, safety and packing. Works with the Studio Technicians to keep storage clean and organized. Assists the Studio Technicians with the movement and packing of artwork as needed.

Marketing (approximately 5% of role):

Works in partnership with the Director of Collections & Conservation to create content for monthly email newsletters and social media posts.

Requirements

The candidate must have a degree in Museum Studies or a BFA with at least 3 years of experience in the art field and or working with clients. The candidate should have experience in a client facing role having worked with some or all of the following: artists, museums, galleries, public art institutions, collections and private clients. Some knowledge of art conservation is strongly desired, as well as experience with art handling and storage.

The candidate should possess excellent communication skills with the ability to problem solve quickly, and the ability to manage multiple complex projects simultaneously, all while remaining flexible and having the ability to pivot between tasks. The candidate should be a proven team player, be conscientious, detail oriented and be able to exhibit a high level of professionalism in all of their tasks.

How to Apply

How to Apply:

Please email a letter of intent and resume in PDF format with “Client Services and Collections Manager” in subject line to: jobs@preservation-arts.com

No phone calls please.

*Please note: Candidates will be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.

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Posted on March 1