Design & Digital Communications Manager

The Phillips Collection

Assist with the design, production, and coordination of engaging and cohesive Phillips communications. This includes working with the Head of Editorial & Design Services to ensure that all print/digital institutional communications follow brand guidelines and institutional voice; managing the Phillips’s social media channels under the direction of the Manager of Marketing and Partnerships; and managing the Phillips’s e-communications across departments, including working with the Memberships Manager on membership cultivation, solicitation, and stewardship e-communications. The Design & Digital Communications Manager participates in strategic planning and evaluation for institutional communications, and helps the Membership, Development, and Marketing & Communications teams as needed.

  • Work with Marketing and Communications team to develop a robust strategy for general Phillips communications

  • Work with Head of Editorial and Design Services to create print/digital graphics/collateral for the institution, exhibitions, events, in-gallery activities, publications, and more

  • Work with Manager of Marketing and Partnerships to develop and manage a robust social media presence and cohesive voice across all Phillips platforms (Twitter, Facebook, Instagram, YouTube)

  • Establish consistent tracking system to evaluate efforts and make necessary improvements for social media channels

  • Assist the Membership Manager to develop and maintain a robust communications strategy associated with successfully operating the General Membership Program, as well as with development staff on communications for fundraising efforts

  • Work across departments to gather and produce content for member e-newsletters, stewardship e-mails, and print/digital collateral

  • Manage institutional e-communications calendar

  • Track and evaluate e-communications performance (including open, click through, and other analytics) and makes recommendations for growth and improvement

  • Work with Audio/Visual team and contractors to create multimedia assets for the museum, exhibitions, and events

  • Assist with projects related to member, donor, and visitor cultivation, including staffing events

  • Develop and maintain relationship with vendors and agencies including direct mail, printers, digital marketing, etc.

  • Serve as primary contact for iContact vendor, ensuring best practice for all e-communications

  • Excellent organizational, interpersonal, communication, and computer skills

  • Bachelor’s degree or equivalent experience

  • 1-3 years of experience working in design, marketing/communications, or membership/development for non-profits

  • Proficiency in Adobe Creative Suite, particularly InDesign and Photoshop

  • Proficiency in use of major social media platforms

  • Accuracy, patience, and careful attention to detail

  • Ability to multitask and work within tight schedules and a fast-paced environment

  • Experience with digital marketing tools such as iContact preferred

  • Experience with donor database such as Altru preferred

  • Experience with HTML is a plus

  • Knowledge and interest in the arts is a plus

How to Apply

Salary is commensurate with experience. Please include salary requirements within cover letter.

The Phillips Collection is an equal opportunity employer and administers all employment decisions and personnel actions without regard to race, color, religion, creed, sex, sexual orientation, pregnancy, childbirth or related medical conditions, national origin, age, physical or mental disability, genetic disposition or carrier status, marital status, veteran status, personal appearance, gender identity or expression, family responsibilities, matriculation, political affiliation, or any other category protected under applicable federal, state, or local law.

Posted on March 27