Digital Producer

Institute of Contemporary Art, Miami

The Digital Producer will work directly with ICA Miami leadership and the Curatorial Department to manage the development, presentation and implementation of inspiring public-facing content and digital technologies in support of ICA Miami’s dynamic artistic program. The role serves as the primary coordinator of the Museum’s website, app(s), and digital signage content, working with other content creators, designers, and external contractors, while overseeing accuracy and the institutional voice across media and platforms. As a main liaison between the Communications Department and colleagues across the institution, the role requires exceptional project management and communication skills.

Equal Employment Opportunities

IC Miami provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ICA Miami complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Responsibilities
  • Work directly with the Museum’s curatorial team in the development and management of an Annual Digital Content Strategy and production calendar;

  • Oversee digital media production, manage the production calendar, and act as primary liaison with key Museum stakeholders;

  • Gather, organize, proof, and manage all digital assets for the Museum’s digital platforms;

  • Develop and manage timelines for timely and accurate content updates for the Museum’s website and signage via the Museum’s content management system, including frequently updating the ICA Miami calendar and exhibition-specific pages;

  • Maintain best practices for publishing on ICA Miami’s website and other digital platforms, implement editorial guidelines, and ensure accuracy, usability, and a consistent institutional voice;

  • Support the production of original content by scheduling and running photography, audio, and video shoots, running occasional livestreams, and managing all production logistics within the Museum, including artists and with external vendors;

  • Upload video and audio assets to the website, ensuring accessibility and usability, oversee production work on exhibition pages and exhibition-related web features, and publish content to the Museum’s digital signage system;

  • Manage timelines, assets and uploads for the Museum’s digital initiatives;

  • Strategize and develop best practices for internal efficiencies and working cross-departmentally; and

  • Assist with the supervision and mentoring of any interns or junior staff.

Requirements
  • Minimum of 3 years professional web or digital media production experience;

  • Strong production and editorial skills;

  • Extremely organized, detail oriented, and ability to work in a dynamic environment;

  • Strong background in project management; design thinking a plus;

  • Strong interpersonal and communication skills: professional maturity and flexible disposition working with internal clients in a museum environment;

  • Ability and desire to communicate clearly about digital initiatives with non-technical staff;

  • Entrepreneurial spirit and creative thinker, and a passion for contemporary culture, especially visual art and museums;

  • Bachelor’s degree or equivalent;

  • Image/photo editing (Adobe suite), basic knowledge of HTML; familiarity with content management systems and a variety of third-party tools, including Google Analytics, Project Management software, and major social media platforms (Facebook, Twitter, Instagram); and

  • Video editing; podcast formatting; best practices in design thinking, information architecture and user experience; experience with Salesforce, a plus.

How to Apply

Please send a cover letter, résumé or CV, and samples of your work, such as a digital portfolio or website, to jobs@icamiami.org.

Contact
Posted on April 3