Development Assistant

Museum of Craft and Design

Supervisor: Development Manager

Employment Status: Part-time, non-exempt; occasional nights and weekends required; on-site work required for a maximum of 32 hours per week

Compensation: from $22/hour

Organization

The Museum of Craft and Design is the only museum in San Francisco devoted to craft and design. Founded in 2004, MCD is a non-collecting museum that showcases designers, makers, and artists through an exciting and distinctive series of craft and design-focused exhibitions and public programs with the vision to make creativity accessible to everyone.

Position Summary

Under the supervision of the Development Manager, the Development Assistant assists with the administrative needs of the Museum of Craft and Design’s development department. The Development Assistant maintains the museum’s donor database, supports the department with development related events and programs, accurately processes all gifts, acknowledgements, and reports.

Responsibilities

Specific duties include, but are not limited to the following:

Administrative Support

  • Assists in the daily operations of the museum’s development department, in support of the Development Director and Development Manager

  • Provides administrative support for the museum’s development efforts including but not limited to the membership program, fundraising campaigns and events, and database management

  • Assists with donor and prospect research and benchmarking for campaigns and events

  • Assists the development team in coordination of special fundraising events including galas, auctions, and cultivation events

  • Coordinates and composes all acknowledgement correspondences for gifts and memberships in a prompt manner, routing them for review, signing and mailing

  • Under the supervision of the Development Manager, prepares membership welcome correspondence, digital cards, and member benefit packages

  • Assists development team with administrative coordination of fundraising appeals, campaigns, and mailings including monthly membership renewal cycles

  • Maintains records and assists in monitoring progress toward development revenue goals and provides reports upon request while maintaining a high level of confidentiality and accuracy

  • Ensures daily best practices and policies associated with member, donor, and prospect management

  • Assists with ongoing membership and visitor evaluation projects and actively assists in building positive relationships with constituents and guests, as needed

Database Management

  • Collects, enters, and maintains development data in the Altru donor database CRM, accurately processing donations, membership dues, and payments for fundraisers, member tours, and member travel while promptly updating inconsistencies, missing, or incorrect data

  • Liaises with Development Manager and Business Director to ensure smooth processing of donations, gifts, and memberships and that payments are delivered to the Business Director in a timely manner

  • Maintains the security, accuracy and integrity of the donor database and patron information

  • Implements, enters, and tracks grant awards and necessary reports under the supervision of the Development Manager

Additional Responsibilities

  • Orchestrates and installs donor wall updates once a year with the Development Manager

  • Trains staff in proper use of database; updates front of house staff when changes are made to policy

  • Additional duties as required

Requirements

Required Knowledge, Skills, and Qualifications

  • Bachelor’s degree desired or equivalent experience

  • 1-3 years experience with donor database systems or an equivalent combination of training and experience; experience with Altru or Blackbaud software and advanced use of spreadsheets (Excel, Google Sheets) strongly preferred

  • Highly proficient in the use of computers and software applications including database management; willingness and ability to learn new applications

  • Demonstrated organizational skills and ability to balance priorities and meet deadlines promptly in a fast-paced office

  • Excellent written and oral communication skills; possess strong writing, editing, and proofreading skills

  • Ability to appropriately handle sensitive information and communications with members, donors and stakeholders with integrity, confidentiality and accuracy

  • Possesses excellent interpersonal skills, initiative, sound judgment, positive attitude, and ability to work independently as well as in a team environment

  • Familiarity with and enthusiasm for non-profit arts organizations a plus

How to Apply

Please submit resume and cover letter as PDFs via Indeed.

No phone calls please. Due to the anticipated number of applicants, only those candidates selected for further review will be contacted.

The Museum of Craft and Design is an equal opportunity employer committed to a diverse work environment. Under the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. A criminal background check is required as part of the application process for this position.

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Posted on January 13