The Museum of Craft and Design is now seeking to hire one part-time Gallery Ambassador for the following schedules:
Wednesday from 9:45 AM to 5:15 PM (temporarily)
Thursday from 9:45 AM to 5:15 PM
Friday from 9:45 AM to 5:15 PM
Saturday from 9:45 AM to 5:15 PM (temporarily)
Applicants should have flexibility with scheduling; occasionally hours are needed outside of this schedule.
The Gallery Ambassador position requires a warm and welcoming demeanor, attention to detail and finesse when balancing guest needs and general museum policies. You will work closely with the Operations and Administrative Manager, the Gallery Ambassador team, and Store Staff to maintain a welcoming and streamlined museum experience.
Compensation begins at $17.00/hr
Primary Responsibilities
Check guest vaccination records when entering the building and monitor for proper mask usage in the facility
Proactively monitors and circulates throughout the galleries to guarantee the safety and security of artwork and visitors
Actively safeguards art against damage, theft, and vandalism by maintaining a mindful and attentive presence in the galleries
Provides visitors with a positive museum experience by answering questions about exhibitions, the museum, events, and membership opportunities while diplomatically upholding museum policies
Ensures patron safety by administering emergency procedures when necessary; assists with emergency response situations according to museum policies
Promptly reports all unusual or out of the ordinary conditions to supervisor; provides descriptions of potential violators of museum policies, accident reports, and hazardous conditions; approaches guests to remind them of museum policy when necessary
Completes Opening and Closing checklists daily including inspection of art and facilities and the monitoring of gallery electronics/ interactive materials; promptly reports concerns to supervisor
Additional Responsibilities
Complete hourly disinfection rounds to mitigate the spread of COVID-19
Assists with crowd management during large events and tours; available for special off-site events as needed
Assists with gallery and visitor evaluations as requested
Attends security and emergency procedure trainings as necessary
Act as secondary store staff as needed
Assists with the set-up and breakdown of equipment for events
Other duties as assigned
Required Skills and Knowledge
Possesses excellent interpersonal skills, initiative, sound judgment, positive attitude, and the ability to work independently as well as in a team environment
Willingness to learn museum policies and calmly respond to emergency procedures
Maintains professional and business-like demeanor
Remains alert, vigilant, and engaged at all times regardless of work volume fluctuations
Ability to work within defined post and stand for long periods of time
Ability to lift up to 25 pounds
Prior experience in a museum environment or security role a plus
Working Conditions
Standing on concrete floors for long periods of time
Walking on concrete floors
Walking small flights of stairs
Pushing, pulling, bending at the waist
Please submit your resume and cover letter as PDFs via Indeed.
No phone calls please. Due to the anticipated number of applicants, only those candidates selected for further review will be contacted.
The Museum of Craft and Design is an equal opportunity employer committed to a diverse work environment. Under the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.