Store Associate Responsibilities

• Complete opening and closing procedures with accuracy and attention to detail.

• Greet and assist visitors with a courteous demeanor, assist in purchasing admission, merchandise, membership, and event tickets.

• Answer the front desk telephone and guide guest inquiries to the appropriate solution.

• Actively approach and advise customers on product purchases to increase sales.

• Effectively communicate information on merchandise, exhibitions, programs and the neighborhood.

• Complete financial transactions including sales, returns, credits and discounts.

• Cleanly wrap and package gifts (year round).

• Tag merchandise, create new product displays, restock as needed, maintain storage/office area and store cleanliness.

• Other duties as assigned.

Gallery Ambassador Responsibilities

• Complete opening and closing procedures with accuracy and attention to detail.

• Monitor entry, parklet, and museum spaces for cleanliness and safety.

• Ensure guests are following all museum safety guidelines and rules.

• Proactively monitor gallery spaces for safety and note the conditions of artwork and facility, reporting to Operations and Administrative Manager when necessary.

• Actively safeguard artwork from damage, theft, and vandalism.

• Provide guests a positive experience: answer questions about the museum, exhibitions, events, programs, and membership.

• Reports all suspicious conditions or activity to supervisors and other Gallery Ambassadors immediately.

• Maintain museum sanitation and supplies throughout the day.

• Other duties as assigned.

• Minimum of an AA degree or coursework in business, design, art practice, or art history, or equivalent combination of training and experience.

• Retail experience in an art or design oriented environment or high end specialty store.

• Demonstrated experience and interest in the arts. Previous gallery or museum experience is a plus.

• Excellent salesmanship.

• Strong interpersonal skills and demonstrated trustworthiness, punctuality, and dependability; ability to work a flexible schedule.

• Ability to work independently, collaboratively, and in a team environment.

• Initiative in identifying areas for improvement.

• Previous experience in processing sales, working with a cash register and computer inventory system; basic understanding of retail inventory and accounting.

• Knowledge of Altru database and Mac systems are a plus.

• Ability to remain calm under pressure.

• Remain alert and vigilant for extended periods of time.

• Prior experience in a gallery or museum security role is a plus.