RISD Admissions is pleased to announce an opening for an Admissions Operation Specialist. This is a unique opportunity for a collaborative, enthusiastic, and organized administrative support professional to join a small, innovative, inclusive RISD team that plays an important role in the enrollment of our students.
The Admissions Operations Specialist is responsible for the timely and accurate importing and processing of admissions data both in and out of the department’s CRM (Technolutions’ Slate) and the College ERP (Colleague). The Operations Specialist will manage the day-to-day responsibilities of managing and processing applicant records, including contacting students to complete applications, answering questions and concerns from students and families regarding admission, and providing excellent customer service. They will prepare applicant files for review by the Admissions Committee, entering decisions, creating, printing, and mailing decision notification. Additionally, they will troubleshoot technical issues with data, reporting, imports, and/or user access. Finally, they will support lawful international student enrollment by becoming a Designated School Official (DSO) and taking responsibility for organizing, producing, and mailing immigration paperwork.