The Education Programs Assistant is responsible for all aspects of booking and scheduling group visits to the museum for schools, youth groups, colleges, universities, adult and senior groups; and promoting group visit programs to current and new audiences.
The Education Programs Assistant will work closely with the Coordinator of Youth and Family Programs, and the Manager of School, Youth and Family Programs to coordinate on-site education programs including include guided visits, hands-on art making workshops, storytelling workshops, cultural celebrations and other on-site programs. S/he will manage the Education Programs calendar and museum educator schedules; maintain files and documentation pertaining to all group visits; maintain the reservation database, invoice and process payments; serve as the main point of contact for school groups and community organizations visiting the museum; and schedule the appropriate museum educators to facilitate each program.
As a member of the Education team, the Education Programs Assistant will have the opportunity to attend exhibition trainings, participate in brainstorming meetings to discuss themes, curricular connections, and activities related to the exhibitions on view, support the development of educator resources, and participate in cultural celebrations and community events.
This position is a great opportunity for individuals interested in developing their communication and customer service skills, and for those interested in learning about museum education in New York City.
Group Visits Responsibilities
Book groups for guided visits and onsite education programs, maintain the group visits database and calendar; field and respond to all group visit inquiries on phone, email, and online forms.
Maintain an up to date confirmation and invoicing system; process payments, maintain payment records and receipts, follow up on outstanding invoices, and communicate regularly with the finance department to update on bookings and attendance.