• Oversee strategic and operational planning as it relates to the administration of Museum facility services. Assure departmental organization and systems reliably sustain facility operations in full compliance with all regulatory and safety standards.

• Manage the Security, Facilities and Maintenance staff.

• Generate, maintain, and assure adherence to budgets and schedules for all facility services and capital projects.

• Prepare and review all department related check requests.

• Ensure the facilities department is effectively structured to best serve Museum needs, ensure safety and security, and meet operational financial objectives.

• Maintain and communicate current policies and procedures, including Emergency Preparedness, and Disaster Management Procedures.

• Personally oversee the Facilities and Security response to any potential disasters and/or emergencies.

• Ensure all HVAC, MEP, fire/life-safety and building control systems are fully functioning, compliant and properly maintained and staff is appropriately trained and certified.

• Working with Director of Collections, ensure adherence to environmental standards for Museum facilities and provide timely facilities reports.

• Direct and control construction projects to ensure completion according to plans, specifications, schedules, budgets, and contractual commitments.

• Ensure compliance with all requisite regulations concerning employee and public health and safety, and building codes.

• Keep current with security protocols, and manage relationship and training with security vendor and ensure good customer service from security staff.

• Coordinate with any federal, state and local agencies governing the facilities operation.

• Ensure service and operations standards with a focus on customer service, quality, timeliness while working within budgetary constraints.

• Coordinate building activities with restaurant and ensure compliance with operating agreement.

• Ensure compliance with all human resource and workplace standards for department employees.

• Support space rental program by providing adequate facility staffing and ensuring facility condition requirements are met.

• Maintain as-built plans for entire facility.

• Manage Museum’s MSDS information and safety committee, as well as emergency response training.

• Work with Director of Collections Management and Director of Exhibitions regarding installation of exhibitions, ingress/egress and ADA compliance, and related security pertaining to galleries, back-of-house activities and preparing, filing and maintaining Temporary Public Assembly permits.

• Collaborate with Collections Department on integrated Museum pest management, planning and implementation.

• Regularly liaise with Collections Department on general art security, shipments in and out of the building, and best practices in fine art storage.

• Contribute to annual update of AAM Facilities Report; review other Museums Facilities Reports and exhibition designs, as needed.

• Work with Collections Department on Emergency Preparedness as it relates to fine art collections.

• BA/BS or the equivalent combination of education and experience.

• 7-10 years relevant leadership experience required. Extensive professional experience in the oversight of the facilities, maintenance, and security functions in a vertical facility (preferably a museum, educational or cultural institution, nonprofit or customer service-focused organization). Ability to motivate, retain, and recruit staff.

• Excellent interpersonal, written, and oral communication skills; ability to communicate effectively with staff and vendors at all levels.

• Possess leadership skills in listening, communicating, documenting, and writing in a professional manner.

• Demonstrated proficiency and accuracy using MS Office products, including Word, Excel, Outlook, and other software programs.

• Proficiency with Building Management Systems and related equipment.

• Organizational ability with strong management and supervisory skills; ability to work with close attention to detail, and to maintain confidentiality.

• Ability to build positive working relationships within as well as outside of organization.

• Ability to create, administer, monitor and report on business plans and budgets for operations functions.

• Ability to read, analyze and interpret general business documents, contracts, technical procedures and regulations.

• Capacity to work in a multitasking environment and the ability to be receptive to changing priorities, well under pressure; excellent time management, problem solving, and analytical skills.

• Ability to adhere to Museum policies and support management decisions in a positive, professional manner.

• Possess or be able to obtain Certificates of Fitness for Fire/Life Safety equipment, including F-01 Fire Guard for Impairment; F-07 Fire and Emergency Drill Conductor; C-92 Supervisor of Flammable Combustible Liquids; S-95 Supervisor of Fire Alarm Systems; S-13 City Wide Standpipe Systems; S-12 City Wide Sprinkler Systems.

Working Conditions

Work areas are internal and external in all weather conditions. Work may require occasional long periods of sustained standing during Museum activities. Position requires on call availability to respond to Museum emergencies 24 hours a day, seven days a week. The ability to lift and carry up to fourty pounds is necessary for moving materials and equipment.