Digital Communications Manager

Studio Museum in Harlem

The Communications department facilitates knowledge of and engagement with the Studio Museum’s mission and content. The department stewards the Museum’s brand; creates, edits, designs, and disseminates content on multiple analog and digital channels; and works with all Museum departments on content strategy and institutional messaging.

The Digital Communications Manager manages the Museum’s digital presence. The Manager supervises the production and distribution of high-quality and engaging digital content to diverse museum constituencies.

Responsibilities
  • Oversee the Museum’s online platforms, including website, social media, email, and partner sites/initiatives

  • Maintain brand presence, quality, and consistency across platforms

  • Act as the webmaster for studiomuseum.org; coordinate with outside contractors and the Museum’s Technology Department to manage website design, accessibility, maintenance, growth and API (Application Programming Interface) integrations

  • Manage the creation, compiling, editing and uploading of content (including but not limited to copy, images, and multimedia)

  • Track and analyze website, social, and paid search metrics

  • Collaborate on cross-departmental technology initiatives

  • Participate in planning for future digital initiatives and technologies

  • Oversee SEO (Search Engine Optimization), SEM (Search Engine Marketing), digital advertising, and other paid media efforts

  • Supervise Marketing Coordinator, instructing them on departmental procedures and activities and devising individual projects for them

  • Other duties as assigned

Requirements
  • Bachelor’s degree in communications, digital design, computer science, art history or other related field required

  • Strong understanding of how the internet, websites, and social media platforms function, particularly in a museum context

  • Strong writing and editing skills

  • Digital project management experience, including past participation in entire software development lifecycle

  • Excellent interpersonal communication skills paired with a positive attitude essential.

  • Excellent computer skills required, including Adobe Creative Suite, Microsoft platforms and content management systems, preferably Drupal and/or WordPress

Salary

  • Salary is commensurate with experience within the guidelines of a small not-for-profit. Competitive benefits package is provided, including medical, dental, life and long-term disability insurance, retirement account, and substantial vacation.
How to Apply

To apply, please email cover letter, resume/CV, salary requirements, and 2-3 samples of relevant past work (this may include links to digital projects, writing samples, and/or an online portfolio) to jobs@studiomuseum.org. Please include “Digital Communications Manager” in the subject line of your email. No phone calls or faxes, please

The Studio Museum in Harlem is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, gender identification, national origin, creed, disability, marital status, sexual orientation or political affiliation.

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Posted on September 19