Visitor Services Representative

Aga Khan Museum

This post is expired. Click here to search for more listings.

Reporting to the Education and Public Engagement Manager, the Museum Educator will be responsible for delivering educational museum programs for museum visitors of all ages including visiting school classes, and gallery programs for the general public, as well as outreach programs to schools and communities in the GTA. In addition, under the direction of the Education and Public Engagement Manager, the Museum Educator may be assigned to specific projects for the development of program content for school visit programs, curriculum resources, gallery programs, outreach programs and training material.


Deliver educational museum programs, tours, and workshops for all ages (including visiting classes of students from Kindergarten to Grade Twelve, visiting College and University classes, and museum visitors)

Deliver outreach visits to schools and communities in the GTA

Assist in the development of educational programs

Assist in the development of curriculum resources for schools and educators

Assist in the training of Education Volunteers (content development and delivery)

Plan and facilitate day-to-day program requirements, including supplies and room set-up

Liaise with departmental staff for school bookings, supplies orders and reports

In the absence of facilities workers, and to accommodate ‘last minute’ program arrangements, occasional periods of moderate physical activity are required in assisting with location set-ups and program preparation

Any other tasks assigned by the line manager.


A University degree in a Museum-related discipline. A graduate degree in Education, Museum Studies, Fine Art, or related field is an asset

Minimum two years experience in teaching and program delivery in a professional museum or cultural environment

Excellent knowledge of the principles of lifelong, object-based learning and the needs of broadly diverse audiences

Passion for museums and their interaction with diverse audiences

Knowledge of the arts of Muslim societies as they are represented by the Aga Khan Museum’s collections is preferable

Experience with art materials and the principles of arts-based learning for hands-on studio activities

A teaching degree with visual art specialization is considered an asset

Thrives in a fast-paced environment that sometimes requires creative thinking and problem solving when serving the needs of the Museum’s visitors

Well-developed organizational skills including scheduling and project coordination

Ability to function extremely well on a team; diplomatic negotiating skills

Well-developed interpersonal, oral and written communication and consultation skills

Flexible work hours - availability and willingness to work evenings and weekends if needed

French is a definite asset

Well-developed computer skills including Excel, Word, and PowerPoint

Own vehicle and valid driver’s license will be an asset

Vulnerable Persons Police Check will be required

Hours and/or days of work are not guaranteed and the incumbent will be notified when services are required. Flexible availability will be advantageous.

How to Apply

Please send your cover letter and resume to on or before September 2, 2019.

The Museum thanks all those who apply, however only shortlisted candidates will be contacted.

Please note that the Museum is an equal opportunity employer and is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disabilities Act for applicants invited to an interview.

Posted on August 22