Retail Sales Associate

Whitney Museum of American Art

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The Whitney Museum of American Art seeks an ambitious and experienced Sales Associate to join the Whitney Shop Team.

The part-time Retail Sales Associates will delight customers with product knowledge and customer service skills, while meeting sales goals and developing a loyal onsite and online audience for the Whitney Museum Shop. The associates will actively maintain merchandise presentation around a broad museum program and work with other front facing departments, such as Membership, Visitor Services and Security to “own” the customer experience in a fast paced, high traffic environment.

Requirements

Responsibilities

  • Providing impeccable customer service by engaging, understanding and fulfilling the needs of customers.

  • Efficiently and accurately process sales transactions across multiple sales channels and technology platforms.

  • Responsibly handle cash and credit card transactions, and open and close cash drawers.

  • Actively maintain high standards of merchandise presentation; visually and verbally.

  • Assisting in coordinating the breakdown of the retail shop for events; perform inventory counts as scheduled; and other related duties as assigned.

  • Successful candidates will bring an appreciation of the shopping experience, an enthusiasm for customer service and professional work habits.

Requirements

Strong public facing customer service skills; accurate cash handling skills; outgoing and professional attitude; previous POS and inventory experience; ability to lift and carry moderate weights of merchandise; interest in arts & culture; open availability, especially on weekends. An appreciation of diverse audiences and work environments is essential. BA preferred but not required. Additional languages a plus.

How to Apply

Please complete an application located on the Museum’s website.

Apply
Posted on November 13