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Why Join HR at the Isabella Stewart Gardner Museum?
This spring, the Museum will launch a new strategic plan that lays out a bold, future vision reflecting Isabella Stewart Gardner’s radical conception of a multidisciplinary, experiential museum committed to broadening audiences.
HR is essential to achieving this strategic plan by creating and executing meaningful people strategies. This is an exciting time to join bright, innovative employees who are committed to helping the Gardner realize it’s vast potential as a vibrant cultural resource and a catalyst for daring, meaningful, artistic experiences.
Overview
The HR Operations Specialist effectively executes the operational requirements of the Museum’s HR programs, processes, and policies. Reporting to the Director Human Resources, this position also provides entry level HR Generalist support for the department. Positivity, inquisitiveness, strong organizational skills with attention to detail, very good communication and interpersonal skills, a collaborative spirit and strong customer service orientation are critical to success in this role.
Responsibilities
Manage the new hire onboarding process with a view towards the candidate experience, orientations, onboarding actions and setting new hires up in HRIS system
Execute all aspects of 403(b) and benefits administration, for example, routine benefits and open enrollment, researching and addressing inquiries, developing plan design and compliance reporting, general HR program administration, invoice management
Provide operational support for recruiting to ensure efficient candidate and ATS system management, some coordination of interview schedules, offer process, guiding managers on recruiting; recruit for Visitor’s Services and Security openings
Ensure accuracy and timely entry of HRIS information; proactively audit HR systems to ensure the integrity of data, and generate required reports to measure performance and drive initiatives; maintain employee personnel files
Provide first-line input to Finance for Time and Attendance processing
Serve as “go to person” for employees and managers’, interpreting human resources policies, programs, and procedures and informing staff on their proper application
Conduct all aspects of off-boarding, ensuring internal and external compliance; manage the exit interview process
Manage all aspects of the Leave of Absence and interactive accommodations processes (FMLA/STD/LTD)
Provide operations support for talent/recognition programs to include compensation, performance management, training and other key HR programs
Undertake process improvements and automation opportunities for HR processes throughout the employee life cycle
Ensure compliance with all relevant employment and benefits laws and regulations; prepare for audits, as needed
Requirements
Bachelor’s degree or equivalent experience is required
A minimum of 2 years of administrative experience in an HR environment
Familiarity with HRIS; Experience with Paylocity, strongly preferred
Microsoft Office skills: Word, Excel and PowerPoint
Knowledgeable with general employment laws and practices and/or where to go to find the answer
Observant towards fine detail
Flexible with demonstrated ability to effectively undertake several tasks simultaneously
Excellent written and verbal communication skills, confident and effective in explaining concepts and situations to internal and external stakeholders; exercises a high degree of confidentiality, professionalism, poise, tact, and diplomacy
Research ability, a desire to collect information and data relevant to a situation
Curious nature with aptitude for problem solving, the ability to identify root cause, realize, and implement solutions