International Arts & Artists (IA&A) is a non-profit organization dedicated to increasing cross-cultural understanding and exposure to the arts internationally. IA&A’s programs include IA&A at Hillyer, Traveling Exhibition Service, Cultural Exchange Programs, and Design Studio, all of which provide services to artists, cultural institutions, and the public.
IA&A’s Cultural Exchange Programs supports the next generation of creative leaders through educational and cultural exchanges in the arts. Through the Exchange Visitor Program, we provide exchange opportunities and visa assistance for students, professionals, artists, and researchers from around the world participating in programs across the United States. We are a designated J-1 visa sponsor and work specifically with American museums, arts institutions, cultural organizations, and design firms.
The Program Officer liaises with exchange visitors, host organizations, and other partners to ensure a positive, safe, and enriching exchange experience. The Program Officer is the primary point of contact for in-country exchange visitors, serving as an ambassador of our mission, culture, and values. The Program Officer will also contribute to departmental marketing efforts by pitching ideas, developing campaigns, and other related tasks.
The ideal candidate is interested in cultural exchange and diplomacy, is client-focused and excited to engage with exchange visitors and host organizations, is well-organized, pays meticulous attention to detail, has well-developed professional written and verbal communication skills, and is a self-starter who also enjoys working as part of a close-knit team.
IA&A’s Cultural Exchange Programs maintains a professional and knowledgeable, yet also friendly and social, departmental culture. We believe in strengthening our team by balancing work with occasional fun, whether that’s ice cream breaks, team field trips, or other activities. Reporting to the Director of IA&A’s Cultural Exchange Programs, this role has a close working relationship with the Program Associate.
Develop, build, and maintain relationships with exchange visitors, host organizations, program alumni, and other partners.
Monitor, communicate with, provide support to, and process requests for all in-country exchange visitors.
Create and maintain accurate records in internal databases and the Student and Exchange Visitor Information System (SEVIS) and issue visa forms.
Conduct webcam orientations with inbound exchange visitors.
Manage city representatives and coordinate site visits to host organizations.
Develop and implement marketing strategies to grow IA&A’s programs and support broader outreach efforts.
Collect and analyze a broad range of market- and program-related data to identify trends, develop new marketing strategies, and feed into broader program growth goals.
Other duties as assigned.
Take a leadership role in an exciting exchange program and learn about broader cultural diplomacy initiatives.
Be part of a tight-knit team of cultural exchange experts.
Enjoy a well-balanced office culture with friendly and creative professionals.
Convenient location – our office is located minutes from the Dupont Circle metro station.
Be surrounded by the incredible art, culture, and cuisine Washington, DC, has to offer!
Bachelor’s degree in international relations, public affairs, diplomacy, arts management or related field.
One to two years of successful experience in program administration for a nonprofit organization; previous experience administrating international or other exchange programs an asset.
Excellent organizational skills with strong attention to detail.
Excellent analytical and communication skills.
Service-minded individual who is self-motivated and can work independently and as part of a team within a professional office environment.
Desire to work in a small, highly entrepreneurial, mission-driven, nonprofit organization.
Ability to speak, read, and write English fluently; additional languages an asset.
Must be able to pass background check with Washington, DC, Metropolitan Police Department.
Must be an American citizen or Legal Permanent Resident.
Candidates should email a resume and cover letter with salary expectations to Jennifer Schrock (email@example.com). Subject line must read “Program Officer – Your Name”. Incomplete submissions will not be reviewed.