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Museum Gallery Attendants are responsible for safeguarding all art objects on the museum premises and preventing loss or damage to art objects and museum assets at all times.
Responsibilities
Assure security of art objects in galleries, the sculpture garden, and on museum premises at all times.
Observe security monitors and oversee staff/delivery entrance, facilitate checking in and out of staff credentials daily, and deliveries of non-exhibition-related packages.
Develop and maintain working knowledge of the security equipment including cameras, alarms and communications, and ensure they are functioning properly at all times.
Monitor entrances and exits as assigned.
Physically patrol the building and sculpture garden, as assigned, to protect the museum and sculpture garden property against fire, theft, vandalism, and illegal entry.
Serve as Attendant in galleries for special events as scheduled.
Responsible for gallery inventory checks at opening and closing.
Provide immediate response to alarms and other emergency situations; resolve complaints and immediately address any issues that arise regarding the security of the premises, objects, visitors, and employees.
React calmly and appropriately to emergencies, and cope well during such conditions.
Represent the museum with the highest level of integrity and professionalism. Advocate and adhere to museum policies.
Contribute to and support management decisions in a positive, professional manner.
Maintain control of keys and visitor credentials.
Assure confidentiality of all records and proprietary information.
Keep record of museum property that is brought into or removed from the building by museum personnel.
Write detailed reports for all incidents involving criminal acts, damages, accidents, or injury.
Watch for and report irregularities such as fire hazards, leaking water pipes, and unsecure doors or windows. Always be aware of the surroundings.
Perform other duties as assigned or required.
Responsible to assist general public to safety during an emergency.
Working extended hours during special events or emergencies.
Responsible to monitor third parties on site during set up and break down of special events.
Requirements
High School diploma or GED; college, technical school, or training in security management, security systems, and/or security operations.
Two (2) years of professional work experience in security or police work is helpful.
Knowledge of security operations, safety practices in a business environment, and enforcement procedures.
Ability to anticipate problems, intervene, and prevent circumstances potentially harmful to artwork.
Ability to represent the museum with a high level of integrity, ethics and professionalism, adhere to museum policies, and support management decisions in a positive and professional manner.
Ability to exercise judgment as to the most appropriate approach to enforcement procedures.
Computer skills to complete forms and paperwork and to use email
Ability to read, understand, and complete written and verbal requests and work assignments.
Ability to communicate orally and in writing.
Ability to understand and follow operating procedures.
Ability to read and interpret documents such as safety rules, information manuals, and instructions.
Ability to provide excellent visitor services and conflict resolution skills.
Ability to communicate effectively with individuals of varying social and cultural backgrounds.
Ability to work independently as well as an integral part of a team
Dependability, flexibility and adaptability in a dynamic event-driven environment
Physically, mentally, and emotionally able to perform in a fast-paced environment while remaining flexible to changing event particulars.
Must be able to remain calm in stressful situations and help resolve conflicts with tact and courtesy.
Attention to detail and the ability to stay alert.
Ability to work on your feet for up to 6-8 hours at a time.
Ability to work positively with colleagues, artists, the public, Board of Trustees, donors and volunteers
This is an active position that requires the following physical activities: Walking through the galleries and ability to stand for long periods of time; Occasional lifting.
WORKING CONDITIONS:
Normal museum environment.
Outdoor duty for long periods of time during hot summer months.