Since our founding in 2009, TAC has offered a wide range of textile classes, including after school, mini-camp, and summer camp options for kids, along with month-long, weekend, and drop-in workshops for adults. With over 200 adult classes per year and ongoing youth programs, we reach over 1000 children and 1500 adult students across our Brooklyn and Manhattan locations each year. Studio access is also a crucial part of our mission. Each week, we offer over 25 hours of Open Studio in our Brooklyn location, giving community members access to a variety of textile arts materials, equipment, and general-use space to spread out and work on independent projects.
TAC seeks a part-time, textile-trained Studio Manager to join its active team in NYC. The SM is responsible for the daily general maintenance of the TAC studios (Brooklyn and Manhattan), overseeing smooth operating for all programs, and managing overall studio use and scheduling.
The Studio Manager reports to the Director of Operations and works closely with the Class Coordinator and other members of the TAC team. The SM must also have previous knowledge and experience in a range of textile arts, including: weaving, machine knitting, dyeing, screen printing. Experience working in a textile studio is highly preferred.
In addition to studio responsibilities, the SM will be expected to provide responsive, high-quality customer service that enhances the general public’s understanding of TAC’s services and programs. The GM will regularly respond to public inquiries made in person, online, and over the phone, working closely with other TAC staff to ensure the general public is informed about specific TAC classes, events, and programs. TAC students represent many diverse communities, abilities, geographies, and ages. Sensitivity towards a wide variety of backgrounds and experiences, and a willingness to listen to and support others, is crucial to this role.
Studio:
Daily studio maintenance including cleaning, organization, and inventory of Brooklyn and Manhattan locations
Manage inventory, ordering, sourcing, and vendor relations
Manage material and equipment upkeep in both locations
Prep materials for all classes and events
Manage Open Studio calendar, registration, and sign in
Manage studio supply budget and expense reports
Oversee and implement studio improvement projects in both locations
Update reports for quarterly reporting on studio use and finances
Answer all studio@textilesartscenter.com correspondence
Hire, train, and schedule Work Exchange Studio Monitors
Hire, train, and manage studio interns
Coordinate studio rentals, loom rentals, and private lessons
Review and coordinate material donations and gifts
Communicate with other program staff, instructors, students, and Artists in Residence about studio updates, schedule changes, and reminders
Support Class Coordinator in class communications and management, meeting regularly
Maintain material lists for all adult classes
Perform other duties to support the general operations of TAC as assigned
Customer Service:
In collaboration with Class Coordinator, provide time-sensitive and knowledgeable telephone, e-mail, and online registration support to all student, parent, and general inquiries; manage front desk on assigned days
Support Director of Operations’ efforts to improve student experience and resolve escalated customer service issues
Serve as studio monitor during set hours: oversee Open Studio student check in, and payment at front desk
Provide studio tours and general TAC information to visitors as needed
Required:
One (1) year experience in a studio environment
Bachelor’s degree in an applicable field (BFA, BA/BS in Studio Art, etc) or equivalent experience (4 years in a directly relevant field)
Successful candidate must have at least basic knowledge of textile processes including weaving, screen printing, dyeing, knitting, and sewing
Proven skills and aptitude to excel in a customer-focused and results-driven environment
Strong verbal and written communication skills
Ability to work well with others in a busy professional environment
Solid organizational skills, multi-tasking ability, and attention to detail
Demonstrated capacity to be reliable and highly productive
Must be a proactive problem-solver, adaptive to a growing, changing organization
Strong computer skills, with proficiency in Microsoft Office applications
Strong people-orientation, with demonstrated consensus-building and conflict resolution skills
Demonstrated effectiveness and ability with public speaking
Enthusiasm and dedication to the mission of Textile Arts Center
Preferred:
Experience in a public-interfacing position
A passion and knowledge of textile arts; curiosity to learn more and share information about our class offerings
Proficiency on a Mac platform; website and database management experience is strongly preferred
Physical Requirements:
Must be comfortable moving large packages and responding to general maintenance issues
Construction experience and comfort with tools/equipment is strongly preferred
Pay Rate + Benefits
The hourly rate for this position is $17 per hour.
The SM is entitled to paid time off, including 5 vacation days, and 3 sick days. TAC is also closed during set holidays, including Labor Day Weekend, Thanksgiving Break (usually 5 days), and Winter/Christmas Break (usually 2 weeks), Memorial Day Weekend, 4th of July weekend.
All TAC staff have access to free adult classes and Open Studio use during the course of their employment.
To apply please send your resume, cover letter, and PDF portfolio (or link to website) to submit@textileartscenter.com. Please make sure the subject line reads “Studio Manager - {your full name}”