About MASS MoCA
MASS MoCA is one of the world’s liveliest centers for making and enjoying today’s most evocative art. With vast galleries and a stunning collection of indoor and outdoor performing arts venues, MASS MoCA is able to embrace all forms of art: music, sculpture, dance, film, painting, photography, theater, and new, boundary-crossing works of art that defy easy classification. Much of the work we show in our light-filled spaces, on our technically sophisticated stages, and within our lovely network of late 19th-century courtyards is made here during extended fabrication and rehearsal residencies that bring hundreds of the world’s most brilliant and innovative artists to North Adams all year round. For more information about MASS MoCA, visit massmoca.org.
MASS MoCA is seeking a full-time Communications Coordinator to join the Communications & Content Department. The Communications Coordinator reports to the Senior Marketer and supports the museum’s external communications (social media, marketing campaigns, and public relations efforts) as well as internal (project management, design + video request intake, and departmental reporting).
Duties & Responsibilities
Social Media + Digital Marketing
Develop engaging content for social media channels + pull analytic performance reports
Assist with social media at events, behind-the-scenes, and other organic posting needs to support the implementation of MASS MoCA’s social media strategy
Assist with the development and distribution of digital communications including email marketing (through Prospect II) and submitting events to online calendars
Develop and maintain effective cross-promotional relationships
Assist with local press coordination/scheduling/access; maintain press coverage archive and update MASS MoCA’s digital Press Room
Assist with Marketing and PR administrative responsibilities as needed, including engaging, on-brand copywriting
Project Management + Administrative Support
Assist with insertion orders and execution for marketing campaigns
Coordinate with designers to ensure lobby/gallery signage is updated in timely manner
Works closely with the Communications & Content team to coordinate incoming requests and on-time delivery of ads, collateral, and ephemera
Serves as department point-person for project management software — Asana —keeping projects current and up-to-date
Assist with representing the museum at local community events
Education: Minimum high school diploma or equivalent required
Relevant work experience in a marketing or communications role
Must possess excellent writing and editing skills and attention to detail; writing samples will be requested from final candidates
Demonstrated organizational skills and ability to work independently, quickly, and efficiently in a fast-paced environment
Email marketing experience (e.g., Prospect II, WordFly, MailChimp) preferred
Professional social media (e.g., Sprout Social) experience preferred
Experience using Project Management software such as Asana or Trello preferred
Knowledge and appreciation of contemporary art and performance
Additional administrative duties as assigned.
Must be able to use a computer and is comfortable with technology.
Position may require extended hours, work on weekends, holidays and for festivals and events.
Must be able to wear PPE as needed.
MASS MoCA strongly encourages employees to be up to date with their COVID-19 vaccinations.
As defined by the National Labor Relations Act, this position is part of the bargaining unit for UAW Local 2110.
Minimum starting rate of $18.00/per hour.