As the Communications & Digital Media Coordinator, you will:

Social Media and Online Marketing

• Manage all social media platforms and respond to all inquiries

• Identify key topics, hashtags, influencers, institutions, or individuals to follow and post to increase NAAM’s visibility and online presence

• Design weekly email marketing campaigns that will increase the number of newsletter subscribers and inspire them to action

• Report social media metrics to the Guest Services & External Affairs Director and collaboratively develop and implement new tactics to increase NAAM’s brand awareness and marketing growth

Events, Initiatives, Exhibitions, and Programs

• Develop all physical and digital materials, outsourcing when necessary

• Execute marketing rollout plans

• Compose press materials in advance

• Manage and provide expertise for digital media events, e.g. video streaming and audio

Internal Support

• Keep all media assets current, e.g. photos and logos

• Collaborate across internal teams to ensure proper branding and look for all NAAM communications and marketing

Ideal Candidate

• One to two years of experience with web design, web development, CRO and SEO. Experience with Squarespace is desired

• Content design experience

• Understanding of digital media and production

• Passion for and understanding of the museum’s mission, vision and values

• Possess strong written and verbal communication skills

• Excellent at managing multiple projects, setting priorities, and pivoting quickly

• Exceptional organizational skills, attention to detail, and follow through

• Able to maintain confidentiality

• Demonstrated knowledge in graphic/flyer design

• Ability to work independently and collaborate with multiple teams

Minimum Requirements

• Bachelor’s degree in Marketing, Communications, or related field from an accredited college or university

• Proven track record in social media marketing and/or digital media

• Experience with digital video content production

• Excellent writing, editing (photo/video/text), presentation, and communication skills

• Extensive experience with software and social media platforms including Facebook, Instagram, Twitter, LinkedIn, Canva, and Google Workspace

• Knowledge of online marketing and an understanding of major marketing channels