The Contemporary Austin is hiring a full-time Database Administrator to support the museum through records maintenance for donors, members, foundations, and corporate funders. The Database Administrator’s work contributes to special event planning, marketing, financial reconciliation, and the growth of membership, primarily through the Salesforce database, as well as through prospect research and planning. This position is eligible for medical, dental, vision, and life insurance, as well as museum 401(k) plan with employer match and tuition-free classes at our Art School. Salary range: $45k-50k/year, depending on experience
Oversee museum donor records and mailing lists using Salesforce database
Perform daily database maintenance and updates, ensuring accurate and current data
Using ACME Ticketing platform, manage event registration and ticketing process
Assist in fulfillment of membership mailings such as renewal notices, membership solicitations, and acknowledgement letters
Prepare member check-in data for public programs and exhibition events
Provide Salesforce and ACME Ticketing training to internal super-users
Track success of membership campaigns, programs, and events
Generate custom reports and list segmentation
Perform donor and prospect research
Reconcile donations with accounting staff to ensure accuracy and consistency
Identify giving trends to enable data-driven marketing/development strategies
Identify donor prospects through data-driven methodology
Serve as main client contact for Salesforce and ACME Ticketing
Bachelor’s degree required
Experience working with web-based CRM databases (Salesforce strongly preferred)
Experience with prospect research and financial reporting
Ability to troubleshoot information systems
Non-profit experience preferred
Impeccable attention to detail
Excellent organizational skills; ability to meet deadlines
Excellent written and oral communication skills
Strong work ethic; positive attitude; team player
Send cover letter, resume, and three professional references in Word or PDF format to hr@thecontemporaryaustin.org with subject line “Database Administrator.” No phone calls please.
The Contemporary Austin is an Equal Opportunity Employer.