Database Administrator

The Contemporary Austin

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The Contemporary Austin is hiring a full-time Database Administrator to support the museum through records maintenance for donors, members, foundations, and corporate funders. The Database Administrator’s work contributes to special event planning, marketing, financial reconciliation, and the growth of membership, primarily through the Salesforce database, as well as through prospect research and planning. This position is eligible for medical, dental, vision, and life insurance, as well as museum 401(k) plan with employer match and tuition-free classes at our Art School. Salary range: $45k-50k/year, depending on experience

Responsibilities

Oversee museum donor records and mailing lists using Salesforce database

Perform daily database maintenance and updates, ensuring accurate and current data

Using ACME Ticketing platform, manage event registration and ticketing process

Assist in fulfillment of membership mailings such as renewal notices, membership solicitations, and acknowledgement letters

Prepare member check-in data for public programs and exhibition events

Provide Salesforce and ACME Ticketing training to internal super-users

Track success of membership campaigns, programs, and events

Generate custom reports and list segmentation

Perform donor and prospect research

Reconcile donations with accounting staff to ensure accuracy and consistency

Identify giving trends to enable data-driven marketing/development strategies

Identify donor prospects through data-driven methodology

Serve as main client contact for Salesforce and ACME Ticketing

Requirements

Bachelor’s degree required

Experience working with web-based CRM databases (Salesforce strongly preferred)

Experience with prospect research and financial reporting

Ability to troubleshoot information systems

Non-profit experience preferred

Impeccable attention to detail

Excellent organizational skills; ability to meet deadlines

Excellent written and oral communication skills

Strong work ethic; positive attitude; team player

How to Apply

Send cover letter, resume, and three professional references in Word or PDF format to hr@thecontemporaryaustin.org with subject line “Database Administrator.” No phone calls please.

The Contemporary Austin is an Equal Opportunity Employer.

Posted on November 27