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Are you adept at addressing client and internal business partner requests? Set your sights on a career at Heritage Auctions, headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other cities. Heritage Auctions is the largest auction house founded in the U.S. and serves more than 40 different auction categories including, Coins, Sports, Comics, Historical, Jewelry, Fine & Decorative Art, Wine, and many more.
SUMMARY: Responsible for processing incoming consignments and communicating the status with customers.
WORK ENVIRONMENT: Individuals must be able to work independently in a fast-paced environment. This position may require overnight travel based on business needs.
Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE
Responsibilities
ESSENTIAL DUTIES & RESPONSIBILITIES:
Process incoming consignments accurately and efficiently, including:
Opening packages
Labeling and verifying contents of packages
Creating an electronic report for the consignment
Communicate with clients in all aspects of the consignment
Research the status of consignments
Return client material
Perform department-wide inventories of consignment material
Assemble client information packets
Assist with Consignment Directors responsibilities
Other duties may be assigned.
Requirements
EDUCATION and/or EXPERIENCE:
High school diploma required
Experience in a customer service position or industry
SKILLS & ABILITIES:
Proficiency in Microsoft applications, specifically Word and Excel
Ability to type 50-60 words per minute
Ability to prioritize and multi-task and pay great attention to detail
The individual may occasionally lift to 50 pounds