Being responsible for the deliverables of the development operations team.

Being responsible for the growth of the Museum’s Friends, Patrons, Corporate memberships and other donor programs including overseeing the acquisition and renewal campaigns.

Overseeing initiatives for the re-engagement of lapsed donors.

Overseeing the development of grants and sponsorship proposals in response to fundraising requests.

Overseeing activities for the stewardship of the Museum’s Friends, Patrons and donors, and the planning of events such as exhibition openings, the annual Gala and outreach to supporters outside Toronto.

Overseeing the creation of collateral and the management of communications to Friends, Patrons and Donors through the planning of communications through email, social media and regular mail, and the creation and distribution of the Annual Report.

Overseeing all web platforms with regards to messaging and giving mechanisms.

Overseeing the administrative support provided to the Global chapters including facilitating the work of the onsite admin individuals.

Managing the donor management database (Tessitura), including financial and management tracking, reporting and forecasting, business analytics and data mining for departmental, senior management and other stakeholders.

Training other team members in the use of the database and ensuring that there is optimal use of the database.

Being responsible for supporting the fundraisers through the operational oversight of a team of researchers and development writers.

Triaging and ensuring the prioritization of research and proposal requests made by the fundraising team.

Overseeing timelines for research and grant writing for applications for government and foundation grants that are the responsibility of the operations team.

Providing oversight to the teams to ensure CRA compliance with respect to all development transactions.

In conjunction with the Chief Financial Officer and the Chief Development Officer developing and managing the operating budget of the Development Department.

Recruiting, onboarding and managing all the direct reports.

Any other tasks as assigned by the line manager.

University or college degree in arts, fundraising or research.

Minimum 5 years’ experience in a fundraising or in an operations capacity in a not-for-profit organization.

Experience in developing, managing or coordinating at least one of the program areas listed below:

patrons and membership;

stewardship and events management;

research and proposal writing;

A strong team leader, experienced in managing a team of individuals with the ability to train, evaluate, and motivate staff and volunteers.

A highly skilled user of donor management databases, capable of identifying salient information required in business analytics, data mining and the creation of financial and management reports.

Well-developed customer service experience including conflict resolution.

Solid interpersonal and relationship management skills.

Effective writing and presentation skills.

Ability to work in a fast-paced environment. Adhere to deadlines; demonstrate flexibility in meeting shifting demands and priorities.

Excellent organizational and time management skills.

Ability to establish and maintain effective working relationships with staff, volunteers, and members of the public. Exercise tact and diplomacy at all times. Demonstrate an understanding of protocol and sensitivity to cultural diversity issues.

Expressed interest in the mandate of the Museum.