• Works with internal stakeholders, third-party vendors, and partners to produce impactful content aligning with the museum’s mission, strategic goals, voice, brand identity, and collection strengths.

• Writes, proofs, and edits informative, creative digital content with compelling narratives for platforms and projects such as in-gallery interactives, blog posts, audio guides, online exhibitions, and other web-based experiences.

• Consults with staff collection experts to define angles of interest and key talking points about particular objects, acquisitions, gifts, and exhibitions.

• Assesses, reviews, and approves all intellectual digital content prepared by other colleagues and student mentees, from advising on wireframing and UX to vetting copy, images, and calls to action.

• Manages production schedules, deadlines, and calendars.

• Maintains editorial and brand standards, including oversight of The Wolfsonian’s style manual and semi-annual staff training, and establishes content requirements.

• Collects and interprets audience research, sharing critical takeaways with other departments and ensuring that projects are informed by supporting data and driven by audience needs.

• Advocates for the visitor/user in the development process of any museum project.

• Measures success using analytical tools, surveys, and other audience feedback.

• Regularly audits and updates the website.

• Supports social media, marketing, curatorial, and print-based projects for public audiences (brochures, object labels, galley text, family guides, newsletters, annual reports) as needed.

• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties logically related to the position.

Minimum Qualifications

• Bachelor’s degree and three (3) years of work experience in digital design/publication agency environments as content strategist, copywriter, or an editorial-related field.

Desired Qualifications

• At least five (5) years of editorial experience, or Master’s degree and at least three (3) years.

• Excellent writing and storytelling skills.

• Awareness of best practices, policies, and procedures regarding museum audience engagement, collection interpretation, and accessibility.

• Experience in digital media and communications.

• Familiarity with Cascade and Google Analytics.

• Bilingual (Spanish).