The Southern California Institute of Architecture (SCI-Arc) is seeking a highly motivated and accessible Level 1 IT Tech to support the school’s information technology department. Reporting to the Chief information officer, this position installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users. This position is a great opportunity for someone that wants to be part of a diverse academic community of 500 students, 80+ faculty and 70 staff.
Title: Level 1 Information Technology Technician
Department: Information Technology
Reports to: Chief Information Officer
FLSA Status: Full-time, Non-Exempt
Essential Duties and Responsibilities:
Installs hardware and software
Maintains Computer labs
Maintains network Printers
Troubleshoots computer issues
Responds to help desk requests for assistance on a variety of software/hardware problems
Instructs users/students in use of equipment, software, and manuals
Tracks software licenses
Performs repairs on miscellaneous computer hardware
Assists in the installation, deployment, and rollout of new hardware/software applications
Assists network administrator with various duties
Other duties as assigned by the CIO
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
AA degree or at least 3 years of relevant experience and/or training in computer science; or equivalent combination of education and experience
Desktop computer systems, printers, hardware components, operating system software, Imaging software
MS Office applications
PC & Mac platforms
Must be detail oriented
Ability to multi-task
General knowledge of various software and hardware components
Prior network experience is a plus
A+ certification is a plus
Must have great customer service skills
COVID-19 Campus Exposure Prevention Policy:
SCI-Arc is committed to providing a comprehensive education to new and returning students in a safe environment. The SCI-Arc campus is only accessible to students, staff and faculty that are fully vaccinated. Fully vaccinated is defined as two weeks after the second dose in a two-dose vaccine or two weeks after one dose in a single dose vaccine.
We offer a benefits package with medical, dental, vision, 401k and generous paid time off.