Merchandise Production Coordinator

Whitney Museum of American Art

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The Whitney Museum of American Art seeks a full time passionate and skilled Merchandise Production Coordinator to provide administrative, creative and production support to its dynamic multi-channel Retail Department. This highly organized individual creates and advances a comprehensive schedule of product development—both short and long term—which includes seasonal and yearly shop remerchandising plans that account for thematic custom product assortments as well as products developed with artists that directly reproduce work in the Whitney’s collection and on view in temporary exhibitions. The successful candidate will create a system for managing rights and reproductions requests and agreement execution including ensuring that artists receive royalty checks and product samples. The candidate will also have facility with product development and methods of production and a keen eye towards scheduling and manufacturing practices. Support the sales team by providing comprehensive and accurate product information for training guides and online product pages.

The successful candidate will be effective and gracious in all verbal and written correspondence. Flexible problem solver, and thrive in a fast paced and multifaceted position.

  • Keep product development projects on schedule, working internally and externally to traffic projects through to completion.

  • Own the vendor relationship in reference to product knowledge and marketing assets:

  • Proactively solicits hi-res photography, product information (care, materials, processes, bios) training opportunities, and promotional opportunities.

  • Create and maintain merchandise product, assortment and vendor info sheets, and background information for the shop management staff, including hi-res images from vendors.


Exceptional verbal and written communication skills; proficiency with the MS office suite and basic photo editing. Experience in production/manufacturing/scheduling. Understanding of retail math and basic data analysis. Comfort with the legal terminology and conventions of licensing agreements. BA preferred but not required. An appreciation of diverse audiences and working environments is essential. Interest in arts & culture and additional languages a plus.

How to Apply

In the cover letter include a one hundred word description of a memorable shopping experience that you had recently. Please complete an application located on the Museum’s website:

Posted on November 26