Title: Operations and Visitor Experience Coordinator
Headlands Center for the Arts’ (Headlands) Operations Department is responsible for the oversight of Headlands’ resources in support of programmatic objectives, visitor experience, and the earned income rental program. The Operations and Visitor Experience Coordinator (OVSC) provides critical support to the Director of Operations and Human Resources to assist with a variety of customer service duties at Headlands, including serving as the primary liaison with visitors, rental clients, and vendors. The successful candidate must be able to effectively coordinate operational processes and procedures, bringing a spirit of collaboration and excellent customer service. In addition, the OVSC will coordinate event rentals, venue tours, volunteer support, and provide administrative support with rental contracts and correspondence.
All of the duties and responsibilities outlined below are essential job functions subject to reasonable accommodation. This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements. Individuals may be required to perform any other non-related instructions as requested by their supervisor and guided by the needs of the team.