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SUMMARY:
Seeking a detail-oriented Operations Coordinator with excellent client service skills to support operations for our regional office in Chicago. Responsible for supporting daily operations in multiple departments, including packing, shipping, and receiving, entering consignment property, and assisting otherwise as needed.
Responsibilities
ESSENTIAL DUTIES & RESPONSIBILITIES:
Process incoming consignments and shipments accurately and efficiently, including:
Opening packages, and unpacking contents safely and thoroughly
Labeling/tagging and verifying contents of packages
Creating and updating electronic reports for the consignment
Support and communicate with Consignment Directors throughout the consignment process
Communicate with clients as needed during the consignment process
Research the status of consignments
Pack and ship consigned property appropriately, with extra care in handling fragile and delicate items.
May occasionally lift up to 50 pounds
Assist in loading and unloading items
Comply with office and property security requirements
Comply with office operating procedures
Assist with local highlights previews, appraisal days, and other events as needed (assist with event logistics such as catering, supplies, furniture rentals)
General art handling responsibilities
Maintain gallery display space and common areas (i.e. painting and spackling)
Perform inventories of consignment material
Requirements
EDUCATION & EXPERIENCE:
High school diploma required; Bachelor’s degree preferred
Minimum 2+ years of operations or shipping experience; auction experience preferred
Strong knowledge of logistics
CERTIFICATIONS, LICENSES, & REGISTRATIONS:
Valid Driver’s License preferred
SKILLS & ABILITIES:
Action-oriented with skills and aptitude to excel in a fast-paced and deadline-driven environment
Ability to prioritize and multi-task
Must be highly detail-oriented
Excellent communication and interpersonal skills; demonstrated ability to communicate with all organizational levels
Flexibility to work overtime and weekend hours when necessary
WORK ENVIRONMENT:
Individual must be able to work independently in a fast-paced environment. During peak periods, there may be mandatory overtime; work extended hours nights and weekends. This position may require overnight travel based on business needs.
Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE