Operations Manager

New Art Dealers Alliance

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About NADA:

The New Art Dealers Alliance (NADA) is a not-for-profit 501c6 collective of professionals working with contemporary art. NADA’s international group of members includes both galleries (including non-profit spaces and institutions) and individuals (art professionals, independent curators, and established gallery directors.) We believe in a spirit of friendly competition and the power of working collectively to gain access to resources and to provide services to artists and the public that we could not as individuals. Through support and encouragement, we facilitate strong and meaningful relationships between our members working with new contemporary and emerging art; while enhancing the public’s interaction with contemporary art.

Position Summary:

Reporting to the Executive Director (ED), the Operations Manager has both internal and external facing responsibilities, ranging from event and fair management (vendor relations, production, fair operations and exhibitor relations) to administration with staff. The Operations Manager works closely with the staff to produce all of NADA’s externally facing events.

Responsibilities

Responsibilities include but are not limited to the following:

Art Fairs:

  • Oversees the production and execution of NADA’s art fairs in liaison with staff, contractors/vendors, tent production, graphic designers, architects, PR/Marketing companies, exhibitors and temporary staff.

  • Provides gallerists with logistical support leading up to and throughout the duration of the fair.

  • Oversees the implementation of a comprehensive ticketing system for all fairs.

  • Ensures consistent quality of service for every exhibitor.

  • Utilizes exhibitor surveys to learn about the challenges and successes for fair participants

  • Manages inventory in NADA Shop

  • Introduces more variety of merchandise featured at the NADA Shop

  • Works with ED and Director of Marketing and Communications to coordinate partnership with sponsors leading up to fair and on site. Debrief with sponsors and identify ways to build/improve relationship

  • Scouts venues for future fairs.

  • Works with ED to maintain the fair Selection Committees; review fair applications; and, evaluate fair programming (VIP and public)

  • Works with the ED and the exhibitor liaison to develop a Fair Manual to cross-train the staff on basic (and recurrent) functions including: application process, selection, floorplan, marketing materials, tent production, booth design, construction, lighting, VIP relations, ticketing, signage, security, maintenance, etc.

  • Works with ED and Controller to determine the cost basis for providing other art fairs with backend support

  • Builds and maintain strong client and vendor relationships

Exhibitions/Events:

  • Oversees the production and execution of all NADA exhibitions including, but not limited to, NADA House on Governors Island

  • Oversees the production and execution of all NADA’s member events year round in liaison with staff. This includes educational workshops, panel discussions, collection visits, gallery tours, member group trips, curator walk-throughs, receptions, exhibitions, dinners, and parties.

Board/Mission:

  • Attends and takes minutes during quarterly meetings with the Board of Directors

  • Manages scheduling for quarterly Board meetings

  • Works with Controller and ED to prepare the financials for quarterly Board meetings..

  • Works with ED and Managers to prepare agenda and necessary paperwork for Board Meetings.

Staff/Administration:

  • Provides leadership to NADA staff in producing the organization’s year-round programs.

  • Encourages a cooperative team working model and a positive, motivating work environment.

  • identifies best practices and improves internal systems with an eye toward future needs and budget realities.

  • Shares in knowledge dissemination, reporting, and communications.

  • Trains new hires on key processes and procedures to accelerate their productivity and performance.

  • Plans and manages a schedule for monthly staff gallery visits.

  • Maintains weekly staff meetings and ensures there is an agenda for each staff meeting that is clear and covers all subjects that need addressing. Share with all staff in advance of the meeting.

  • Reviews fair and exhibition budgets with ED and Controller.

  • Works with ED to develop and maintain a dashboard to track success along multiple dimensions in the organization.

  • Based on strategic plan, works with ED to revise job descriptions and titles; communicate reporting structure so that every employee knows how they contribute to the overall success of NADA.

  • Oversees the work of the Project Manager/Gallery Liaison in producing NADA fairs and exhibitions.

  • Works with the Controller to train new hires on key processes and procedures to accelerate their productivity and performance.

Requirements

Personal Qualities:

  • Clear oral and written communication skills;

  • Inspires teamwork and cooperation;

  • Excellent technical and interpersonal skills;

  • Creative problem solving;

  • Consistency and reliability;

  • Models a professional way of working;

  • Detail-oriented and capable of prioritizing and executing multiple tasks in a fast-paced environment.

Education/Skills:

  • Experience with event production and management required.

  • Supervisory experience highly desired.

  • Experience using Project Management software (Smart Sheet, Basecamp, etc) Ticketing software (Eventbrite), CRM (Mailchimp, etc), Google suite and Slack.

  • Knowledge of budget planning, forecasting and general accounting best practices desired.

  • Bachelor’s Degree required.

The Operations Manager is a full-time, exempt position. Hours are Monday through Friday, from 10am to 6pm, with occasional evenings and weekends for special events. During the production of art fairs and other large events, schedules may vary and travel may be required.

New Art Dealers Alliance (NADA) is committed to fostering a diverse, inclusive and equitable arts community. Applicants from populations underrepresented in the art world are strongly encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, familial status, sexual orientation, national origin, ability, age, or veteran status.

How to Apply

To apply, please send a cover letter and resume to info@newartdealers.org. Please write “Operations Manager” in the subject of the email.

Posted on June 2