Programs and Operations Manager

CALL// City as Living Laboratory

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CALL // City as Living Laboratory works with artists, scientists, and residents of urban communities to create sustainable solutions for urgent environmental issues including climate, equity and health. We help people connect environmental challenges to personal experience and take action. Founded by artist Mary Miss in 2009, CALL produces ambitious projects which grow out of grassroots environmental concerns in the neighborhoods they are situated in. CALL’s current major projects are based in New York City and Milwaukee, in addition to a growing national initiative.

The Programs and Operations Manager will advance CALL’s mission by overseeing New York City programmatic initiatives, virtual events, fundraising events, and pilot programs, with an eye on the complete schedule of CALL’s total programmatic calendar and the general operations of the studio. If you believe that artist-led projects can make a difference in the world, have a track record of contributing to impactful events or public programs, and excel at distilling big visions to measurable actions, you’re the kind of person we’re looking for to join our team. The Program and Operations Manager will be a creative partner to the Executive Director and Artistic Director at CALL, helping to shape its projects and approach. At the same time, they are also part of the connective tissue for the organization, ensuring all essential operations tasks are taken care of. It’s a role that uniquely balances creative vision and high-level organizational skills. On one day, you might be planning and moderating a virtual panel, recruiting and selecting artists for public projects, or out on the streets at a CALL event. The next day you might be touching base with the bookkeeper, updating a budget, or organizing an upgrade of the printer. You will ensure that communications are open between staff working on a diversity of projects and programs, so that the full picture of the organization’s work can be communicated and that the workload can be managed effectively.

Salary and Benefits: $48,000-$56,000 DOE, health insurance, commuter benefits, flexible schedule, paid vacation, sick days, all federal holidays off.

Responsibilities

Program Management (50%)

Strategizing program planning and maintaining CALL’s program and events calendar
Collaborate with CALL colleagues and community representatives to generate new programs.
Overseeing implementation and use of project management tools (Asana, Google, etc.)
Manage the attendee pipeline and communications for all projects and programs.
Organize and oversee virtual program schedule,
Taking the lead on New York City-based initiatives.
Draft, manage, and report on project budgets

Operations (20%)

Work with bookkeeping firm, ensure CALL staff follows expense procedures/coding, staff timesheets are submitted, and assisting with any adjustments to benefits/PTO/etc.
Help recruit and onboard/train new staff members and interns
Manage software subscriptions, google suite account, etc.
Main point of contact for IT Contractor and other support services
Manage general office needs, such as ordering supplies or overseeing any facilities issues

Communications (15%)

Manage CALL’s Communications Associate and outside content creators, collaborating with them on the planning and production of CALL’s communications, including the website, social media, newsletters, digital and print brochures/reports, and more

Fundraising (15%)

Collaborate with the CALL team and consultants on fundraising programs and annual appeals,
Supporting grant applications and including development of program strategies, budgets, and deliverables

Requirements

Successful candidates will demonstrate:

Minimum 3+ years of related professional experience, including complex project management
A completed bachelor’s degree; Masters degree in a related field (preferred but not required).
Basic understanding of working with a CRM or other type of database
High level organizational skills and a commitment to achieving goals
Excellent time management and problem-solving capacity
Creativity, with examples of projects they have taken a lead on shaping
Flexibility within a changing work environment -An ability to manage “up and across” to assist the whole team capacities
Commitment to environmental sustainability and passion for how artist-led projects can help build a more sustainable future
Knowledge of contemporary art, particularly environmental and relational practices.
Knowledge of Microsoft Excel and Google Sheets
Experience with a project management tool like Asana
A good sense of humor and genuine care and concern for your colleagues and the communities you work within

Skills not required, but welcomed:

Curatorial Experience
Website Content management
Working knowledge of Adobe InDesign & Photoshop
Bilingual in English & Spanish

How to Apply

To apply, please send your resume and brief cover letter highlighting why you’re interested in CALL and why you are a great fit for this role (as a pdf) to info@cityaslivinglab.org with “Programs & Operations Manager” in the subject line. Applications are due by February 28th, and will be reviewed on a rolling basis; early applications are encouraged.

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