Founded in 1842, the New York Philharmonic is the oldest symphony orchestra in the United States, and one of the oldest in the world. Each season the Philharmonic connects with up to 50 million music lovers through live concerts in New York City and on its worldwide tours and residencies as well as with its digital recording series; international broadcasts on television, radio, and online; and as a resource through its varied education programs and expansive digital archive.
The New York Philharmonic seeks a Project Manager, Digital who will work across the organization to steward various digital projects and products, from inception to execution. Duties include requirements gathering, testing, and knowledge sharing. The position will also provide data analysis, lead content production in the CMS, and manage relationships with outside agencies.
Responsibilities include but not limited to:
Lead content production for nyphil.org.
Work across the organization to identify gaps in knowledge and lead special initiatives.
Lead digital projects through the project cycle (initiation, planning, execution, and closure) using quantifiable and experiential reasoning.
Lead and manage cross departmental web committee meeting.
Work with Director to identify areas of improvement on nyphil.org to ease friction points, deepen engagement, and grow revenue using the following tools: FullStory, Google Analytics, Chat Transcripts, personas, and other customer feedback mechanisms.
Assist with definition of scope, goals and deliverables of digital projects.
Create project schedules and timelines.
Track internal and external deliverables.
Provide reporting, documentation, analysis, and project post-mortems.
Manage quality assurance testing of new functionality and regression testing on digital projects.
Lead digital aspects of annual season launch on nyphil.org.
Oversee development and strategy of NY Phil intranet.
Lend digital expertise to other departments where there is not an explicit digital strategist on staff.
Miscellaneous duties as requested.
The ideal candidate will have 3- 5 years leading digital projects, preferably in an arts organization and 3- 5 years of digital project management experience. Excellent organizational and analytical skills, with a keen attention to detail. Experience tracking budgets and content production in a fast-paced environment and working knowledge of Sitecore or similar CMS. Ability to produce under deadlines and work independently and effectively. Knowledge of product development best practices including UX, UI, accessibility, and online engagement. Knowledge of Tessitura preferred.
The New York Philharmonic offers a competitive salary and comprehensive benefits package including medical, dental, life, long term disability insurance, generous vacation and sick days, 403(B) plan match, commuter benefits, and more.
Please submit a resume and a cover letter along with your salary expectations to firstname.lastname@example.org.
No phone calls, please. Although we appreciate your interest, we will only contact applicants we are considering for interview.