Security Coordinator

High Museum of Art

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The Security Coordinator will be responsible for managing the activities that protect the life, property, works for art, and organizational facilities. This position is classified as an essential operating position and as such, may be required to remain on and/or report for duty during declared emergencies or when necessary to support operational needs. Declared emergencies and Operational needs will be defined by the Director of Campus Security or other appropriate manager. This position will be responsible for protecting the Woodruff Arts Center’s interest through the day-to-day coordination with contract management and supervisory staff and in the absences of the DOCS and ADOCS, manage all response and activities related to a safety and/or security emergency, including ordering evacuations. The Security Coordinator will ensure that shift operations run smoothly with little or no interruption and provide on-site guidance/oversight when necessary. This position may also act as Command Center Alternate as needed.

  • Provide advice and technical assistance to tenant agencies

  • Acts as liaison between senior contract staff and Woodruff Arts Center staff.

  • Works various shifts on short notice for unspecified time as needed

  • Capable of providing direction to contract supervisory staff, make decisions in time sensitive situations and coordinating with internal and external clients.

  • Ensures goals and deadlines are met by monitoring progress and keeping the senior management well informed with up-to-date reports.

  • Supervise the complete range of security duties in connection with varying fixed or rover post assignments

  • Trains others in performance of security related duties when necessary.

  • Conducts equipment inventory and inspections

  • Monitor electronic surveillance equipment used on the premises when necessary.

  • Responds to alarms and dispatched calls; decides what actions to take based on situation, facts known and position limitations.

  • Patrol campus on foot, checking for fires, vandalism, suspicious activity or persons, safety/fire hazards and reports circumstances to the necessary party for correction or follow-up actions.

  • Assist in investigations of cases involving theft, larceny and destruction of property within the confines of the premises.

  • Maintains contact with other departments as necessary

  • Escort people/property to desired destination when moneys, documents or safety of property or persons is a concern.

  • Unlock buildings/doors after checking for identification and compliance with campus policies.

  • Decides when an incident requires written report, decides which report form to use and submits to supervisor; may prepare other written reports as directed by supervisor.

  • Ensure continuous checks of properties are performing to ensure contract staff are performing duties as required, areas are secure, artwork is not damaged and unauthorized persons are not present.

  • Must be aware of and able to report and secure weaknesses in and around the complex.

  • Must be able to prepare clear and concise reports as required in an accurate and complete manner in the prescribed formats.

  • Other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School Diploma or GED and 5 + years of comparable experience required.

  • Must possess a minimum of 3 years of security supervisory experience.

  • Ability to read and interpret documents such as daily reports, staffing, documents, safety rules, operating and maintenance instructions, and procedure manuals. The individual must possess the ability to write routine reports, correspondence, and speak effectively before groups of customers and employees.

  • This person must demonstrate a working knowledge of Security Database, Access Control, Fire Life Safety, Video Management systems, and be capable of creating reports and documents using MS Word, Excel, PowerPoint, Outlook software.

  • Ability to perform basic math functions: add, subtract, multiply, and divide.

  • Ability to carry out instructions furnished in written, oral, and diagram form.

  • To perform the job successfully, an individual should demonstrate the following competencies:

  • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

  • Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

  • Interpersonal Skills – Focuses on solving conflict; Maintains confidentiality; Listens to others; Keeps emotions under control; Remains open to others’ ideas and tries new things.

  • Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions;

  • Written Communication – Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.

  • Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

  • Judgment – Exhibits sound and accurate judgment

  • Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments.

  • Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions and uses equipment and materials properly.

  • Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

  • Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

  • Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.