Essential Job Functions (duties include but are not limited to the following):

• Build effective and efficient account teams by setting clear goals, assigning project work with reasonable deadlines; troubleshooting any challenges that arise, communicating regularly with direct reports, managing accounts to profitability and defined Scope of Work;

• Gain the confidence of clients by thinking strategically about their challenges and demonstrating strong project management skills in the execution of account work;

• Develop and implement outreach strategies to the press and other target constituencies;

• Draft compelling messages and strategic pitches and reach out to the media to secure features, reviews and news stories in print, online, and broadcast media outlets;as needed;

• Utilize email correspondence, phone calls, and personal meetings to maintain strong relationships with the media on behalf of the agency and our clients;

• Create, edit, and proofread substantive, accurate and compelling materials to be distributed to the media;

• Respond in a timely and professional manner to inbound media and client requests for materials and interviews;

• Maintain schedules for press and client meetings as relevant;

• Oversee frequent e-mailings of press releases and other collateral material to the media;

• Conceptualize and oversee media events and press trips on behalf of clients as needed (including managing invitations, guest lists, RSVPs, onsite event management, coordinating photographers, and media introductions);

• Develop and implement crisis communications strategies in collaboration with the senior team;

• Assess client expectations and satisfaction;

• Identify opportunities to upsell FITZ service offerings to clients who may need additional support;

• In tandem with the senior team, develop new business proposals to distinguish the firm from competitors and win business;

• Project and timeline manage business proposals to prospect;

• Train and supervise account teams to think and act strategically so that clients are satified and projects are managed to profitability and scope of work;

• Provide meaningful, constructive, and actionable feedback to direct reports as part of the annual performance review process;

• Ensure that direct reports understand their career path, including strengths that contribute to the firm and growth areas that will help them to advance.

• B.A. degree

• 5-7 years of experience in public relations, communications, and/or fine arts, preferably in an agency or PR office of a museum or arts organization

• Ability to work independently and multitask; proactive and solution-oriented

• Demonstrates leadership and professionalism to clients, colleagues, and direct reports

• Ambitious and hard-working

• Existing relationships with writers, editors, and producers who cover the arts

• Strong written and verbal communications skills

• Excellent organizational skills

• Literacy in digital marketing and social media

• Detail-oriented and fastidious about data entry and database management

• Technical skills: Mac-savvy, MS Office Suite, Outlook, Cision, Slack

• Experience with Photoshop, Salesforce and Harvest a plus

• Experience with HTML templates and creating bulk email distributions a plus

• Fluency in foreign language a plus