Drive sales and customer service through modeling behaviors and managing effective selling teams in concert with the Store Manager.
Performs supervisory duties on selling floor and provides leadership and direction to sales associates
Provides excellent customer service, familiarizing self and others with merchandise offerings and back stock to facilitate selling and service.
Proactively learns about exhibitions and events to communicate this information in the selling process.
Shares this knowledge with sales team. Skillfully resolves customer concerns in a courteous and gracious manner.
Opens and closes store and register, balances cash drawer and completes store deposit.
Maintains proper cash handling at all times.
Protects security of confidential monetary information (credit cards, balancing paperwork, etc.,).
Reviews restock report daily and fills in sales floor accordingly.
Assists Retail Store Manager in maintaining visual merchandising guidelines for stores. Displays merchandise in stores and trains store staff in displaying merchandise within established guidelines.
Plays a critical role in all aspects of inventory control.
Maintains store stock room areas in an orderly fashion. Verifies count and quality of merchandise deliveries to store.
Prices merchandise according to receiving documents. Participates in regular store inventories for all Carnegie Museum of Pittsburgh Stores.
Keeps store and workstation clean and orderly by cleaning and dusting daily.
Maintains bags, boxes, pens tissue and other related items in sales completion process.
Attends all scheduled meetings and training designated by supervisor and Museum.
Performs all functions of the Sales Associate Position.
Displays courtesy and sensitivity in dealing with the public. Projects the positive image and attitude of the Carnegie Museums of Pittsburgh.