• Creating shipping labels and tracking our shipments to ensure on-time delivery, including following up with carriers and recipients to resolve issues, posting daily status reports to Slack, and communicating any red flags to the Operations and Customer Success teams.

• Manage our inventory order and receiving process from end to end, including forecasting, placing orders, creating purchase orders, receiving and processing daily deliveries, and developing inventory management processes.

• Work with Fulfillment Supervisor to create and maintain an efficient organizational system for inventory, including keeping items separated, stocking bins, rotating inventory, and managing expiration dates of perishables.

• Supervise part-time Fulfillment Associates to fulfill daily event kit orders, including the packing of kits according to our company processes and assuring product quality standards.

• Deep understanding of our events, inventory, and kit packing procedures. Willingness and ability to pack kits if needed.

• Research and source materials for the development of new kits. Negotiate with vendors as needed.

• Look for efficiency gains and cost optimization by changing processes, sourcing new kit materials, and seeking out opportunities for improvement.

• Basic upkeep and maintenance of the office facility including tidying up, ordering and stocking office supplies, dealing with facilities equipment, and maintaining a good relationship with our landlords.

• Willingness to perform other duties as assigned and cross train on other tasks within the Shipping Department.

• 3 to 7 years of shipping experience, such as e-commerce fulfillment, inventory management, warehouse management, logistics, or sourcing. Experience with international shipping or sourcing from China is a plus.

• Superior skills in the areas of organization, efficiency, management, and attention to detail.

• Must be a highly motivated self-starter with a continuous improvement mindset to identify opportunities for efficiency optimization across systems and processes. Strong analytical skills and the ability to analyze and report on warehouse performance.

• A tech savvy, quick learner with the ability to pick up new software, systems, and processes with ease and autonomy. Experience with Google Suite, Airtable, Katana, and ShipStation is a plus.

• High level of comfort working under pressure to meet deadlines. Excellent time-management skills to prioritize and manage multiple projects simultaneously.

• Team player with strong communication skills and a positive, can-do attitude. Willingness to collaborate and actively contribute to a small team.

• Interest in joining a rapidly growing and evolving startup. This role is ideal for someone who is comfortable with a little bit of chaos and ambiguity, who loves building things from the ground up and scaling them. Someone who is willing to wear many hats and go the extra mile.

• This is a physically active position. Ability to lift and carry up to 50 pounds. Handiness/craftiness preferred. Must be willing to roll up your sleeves and get your hands dirty.

Logistics:

• This is an in-person position, reporting to our homebase in DUMBO, Brooklyn.

• This is a full-time position with flexibility between the hours of 9am - 7pm, Monday-Friday. Flexibility to work from home 1 out of 5 days/week when our shipping schedule allows.

- Compensation is $50K to $65K, plus equity.

• Benefits:

• Unlimited PTO (with approval)

• Medical + dental + health insurance

• HealthAdvocate health care support

• Disability Insurance

• Life Insurance

• 401(k) retirement plan

• Paid parental leave

• Learning & development stipend

• Monthly team-building fun