Manages the studio space and equipment throughout the year for programs such as spring, summer, and fall workshops; short-term residencies; demonstrations, lectures, special events; community education, staff access, and occasional rentals.

Under the studio operations manager’s direction, works collaboratively with the studio team and facilities staff to maintain equipment and safety systems and manage hazardous waste disposal and materials storage and handling.

Provides technical assistance and oversight to instructors, students, and staff as it relates to the demonstration and training in the safe operation of studio equipment and materials handling.

Supports the needs of instructors before and during programming, including: assures good working order of tools and equipment; configures studio space; orders and stocks supplies and materials as requested; researches and shares information about local resources, as needed; serves as the point person for all studio-related questions and concerns for the duration of programming.

Coordinates and manages the workflow of programming changeovers (weekends), including reviewing and coordinating programming needs upon instructor arrival and conducting onboarding for, and assigning tasks to, studio assistants or interns.

Trains and manages studio assistants and studio interns: establishes and enforces safety standards, operational procedures, equipment usage guidelines, and procedures for resale for materials; works with studio assistants and interns to develop studio safety guidelines; collaborates with studio operations manager to provide regular studio assistants check-ins for duration of programming.

Works with the studio operations manager to create an annual budget proposal for studio operating and capital budgets; monitors projects, maintenance, and inventory to remain within the approved annual budget.

Supports the director of programs and programs manager as requested by providing instructor recommendations, input on course topics, information about the studio’s capacity for enrollment, and its ability to support various types of activities.

Collaborates with and serves as a strong, effective member of the studio team to assure and uphold consistency of safety and administrative policies and procedures across all Penland studios.

Performs additional duties as assigned.

A general understanding of the craft field.

A bachelor’s degree with at least three years of relevant professional studio experience; or equivalent combination of education and experience.

In-depth knowledge of the equipment and technical processes to be used in the studio and the ability to troubleshoot and repair, or facilitate service of, tools and equipment in the studio are required.

Knowledge of and commitment to health and safety as it applies to equipment operation and materials handling regulations.

Strong interpersonal and customer service skills in keeping with Penland’s commitment to generosity. The individual must have excellent communication skills (written and verbal) and be willing to handle sensitive and confidential situations.

Ability to work independently, proactively, and also collaboratively.

Organizational and task management skills are required; prior experience with budget and/or project management is desirable.

Experience and technical fluency with various software applications, including Microsoft Word and Excel, G Suite, and Mac/Windows platforms. In addition, proficiency in CAD CAM software as it relates to CNC operations is required.

First Aid and CPR certifications are required and can be provided by Penland.