Reporting to the Enrollment Operations and Systems Manager, the Enrollment Department Coordinator works closely with members of the enrollment team and is responsible for office processes related to new student recruitment, invoice processing, tour scheduling, and data entry. In addition, the Enrollment Department Coordinator is responsible for hiring, managing and providing professional development for Student Ambassadors working with the admissions team.
The Enrollment Department Coordinator is the front line person for the Admissions department and SFAI and as such, they are expected to be on time, professional and organized, with a high level of attention to detail.
Responsible for staffing the SFAI main phone line and the admissions department and also greeting prospective students and families
Schedule prospective student tours and recruiter meetings for prospective students
Coordinate with the Housing Department regarding Residence Hall tours
Responsible for hiring, training, time approval and managing Student Ambassadors, ensuring they are professional, that their work is accurate and that they are well trained on tours.
Managing precise and consistent data entry processes with Student Ambassadors,
entering all initial information about prospective students captured on tours and at Fall travel events
Consistently monitor and respond to the firstname.lastname@example.org inbox and phone
Open mail and check in application materials
Manage outreach calendar and the shipment of SFAI materials to each recruiting event, ensuring on time and accurate delivery
At the direction of the VP of Enrollment + Marketing, act as the main point of contact for registering, coordinating payment and receiving event details for outreach events
Support Enrollment Team during Open Houses and on‐campus Admissions events
Submit payment for admissions invoices and guest stipends
Streamline office processes regarding welcoming of prospective students, creating prospective packets, and taking tuition deposits
Track the inventory of printed Admissions materials in office and in off‐site storage and notify the Enrollment Operations and Systems Manager when materials are low
Arrange orders for office supplies/ office needs
Perform other duties as assigned
BFA or BA required
Outstanding verbal, writing and organizational skills. Must be able to communicate and interact effectively with students, faculty, staff and all constituencies involved in the recruitment of new students.
2‐3 years experience in office management, customer service, or sales.
Flexibility and willingness to work evenings and weekends is required.
Ability to multi‐task in a fast paced work environment.
Knowledge of the regional and national arts community/culture is preferred.
The ability to work independently and as a team member.
Demonstrated commitment to the values of access, inclusion and diversity in higher education and the admission process.
Strong organizational skills.
Proficiency in computer skills including MS Word, Excel, databases, electronic
communication, the Internet and web based applications.
Excellent ability to interact with a diverse student and faculty body with a high degree of cultural competency and collegiality
Select the link and apply through ATS only. Thank you.
San Francisco Art Institute (SFAI), founded in 1871, is one of the country’s oldest and most prestigious institutions in the practice and study of contemporary art. We are seeking talented professionals to join our team and advance our mission.
SFAI is dedicated to the intrinsic value of art and its vital role in shaping and enriching society and the individual. As a diverse community of working artists and scholars, SFAI provides students with a rigorous education in the arts and preparation for a life in the arts through an immersive studio environment, an integrated liberal arts and art history curriculum, and critical engagement with the world. Committed to educating artists who will shape the future of art, culture, and society, SFAI fosters creativity and original thinking in an open, experimental, and interdisciplinary context. SFAI is a challenging artistic and intellectual community that frequently proves transformative for its students.
SFAI employees (many of whom are artists themselves) contribute greatly to this dynamic environment, with each person playing a meaningful role in the success of the organization.