Assistant Director of Academic Program Advising and Planning

California College of the Arts

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Assistant Director of Academic Program Advising and Planning


San Francisco

Under the guidance of the Director of Academic Program Advising and Planning, the Assistant Director of Advising and Planning manages departmental contributions and ongoing participation in college-wide initiatives, fostering undergraduate student success, retention, and degree completion. The Assistant Director of Advising and Planning leads programs, processes, and projects, attending meetings and delivering presentations on behalf of Academic Program Advising & Planning. Together with departmental leadership, they oversee daily operations of the team. They provide regular training, guidance, and mentorship to a work-study student with a focus on accuracy and accountability. The Assistant Director of Advising and Planning supervises one work-study student.

The Assistant Director of Advising and Planning is responsible for managing a caseload of assigned new transfer and continuing students, providing comprehensive advising by guiding them through completion of college-wide and major degree requirements in adherence to institutional policies and procedures. Working closely with Program Chairs and Managers, Advisors provide information on trends that impact curricular changes and course offerings. In addition, this role is an integral part of Academic Affairs’ effort to enhance student retention and success, providing important communication and connection for students within divisions and across the college for the duration of their academic experience. Accordingly, this position will ensure timely and proactive outreach through email and individual and group meetings, making referrals to campus resources/services and facilitating exploration of academic options. Caseload assignments are subject to change contingent on enrollment trends and needs of the college.


  • The range for this position is $70,000 - $73,000 annually.


  • Work Mode: Hybrid

  • This position is covered under the staff union collective bargaining agreement and will be required to contribute to union dues/agency fees.


San Francisco





Operational and Project Leadership - 40%

  • Partner with departmental leadership to drive departmental vision, identify priorities, execute initiatives, and effectively identify challenges related to the work, implementing innovative improvements and solutions that benefit academic programs, departments, and constituents across the College.

  • Partner with departmental leadership to develop external and internal departmental resources, training materials, instructional guides, and communications, supporting team members in maintaining them and executing related tasks.

  • Oversee internal and external database systems in consultation with Administrative Information Systems, entering and validating data while identifying issues and proposing potential solutions.

  • Oversee wide-scope departmental and cross-college projects and processes, analyzing and preparing data and reports while facilitating and monitoring advisor participation.

  • Lead departmental, physical representation at Ask Student Services Office, providing oversight to professional staff and serving as consultant for challenging and complex needs for support.

  • Lead departmental participation in New Student Orientation, Welcome Week, Admitted Students Day, End-of-Year Events, and other on-campus events.

  • Serve as consultant in partnership with departmental leadership for higher level, challenging, and complex situations, addressing more significant/serious student issues independently with little direct guidance as appropriate.

  • Implement departmental training and oversee application of best practices, leading team in research, evaluation, and documentation with focus on increased efficiency and accuracy.

  • Engage in and support professional development, including identifying and proposing opportunities for the team in areas of academic advising, art and design education, etc.

  • Represent the department and/or division at institutional committees, meetings, and events.

  • Hire, train, and manage work-study student, conducting regular check-ins and performance reviews as necessary.

Academic Advising and Planning - 35%

  • Guide students in navigating CCA’s academic policies and degree requirements.

  • Guide students in monitoring student progress towards degree completion and use of academic planning tools.

  • Advise undergraduate students in transitioning into their major programs of study, navigating potential barriers, and connecting them with various resources of support to foster an increased sense of empowerment and responsibility in making informed decisions.

  • Facilitate and conduct regular academic planning reviews for incoming and continuing undergraduate students, providing timely student outreach and course recommendations individually and in groups as necessary.

  • Process curricular exceptions requests when needed, gathering data to inform programmatic improvements.

  • Apply advising best practices, including counseling skills for advising, record-keeping, FERPA compliance, navigation of difficult conversations, and administrative processes.

Student Retention and Academic Planning Support - 25%

  • Participate in retention efforts for students at each level and implement specialized strategies for specific populations of students, including underrepresented and/or underserved populations.

  • Partner with Academic Program Chairs and Managers to identify priorities and streamline workflow, coordinating and maintaining student communications as well as providing information pertaining to course scheduling, enrollment management, and student experience.

  • Provide critical information pertaining to academic dismissal and probation to the Academic Review Committee; conduct follow up as necessary.

  • Prepare reports and analyze data on student progress and degree completion, presenting results and recommendations to partners.

  • Provide escalation for student cases as needed.



  • Bachelor’s degree required. Bachelor of Fine Arts degree or experience in design and/or the fine arts strongly preferred.

  • Master’s degree in higher education, counseling, or other related fields preferred.

  • Extensive, progressive, full-time experience in academic advising or related, retention-focused areas for a minimum of 3 years required.

  • Knowledge of current issues and best practices in advising and academic planning is key to this role.

  • Leadership ability to effectively train, mentor, and motivate students, staff, and faculty in a productive and supportive work environment required.

  • Ability to work independently, exercise initiative, and exhibit outstanding judgment.

  • Excellent time management skills and ability to prioritize work in a multitasking, rapidly changing environment with frequent interruptions required.

  • Exceptional written and verbal communication skills are required as are a high level of comfort and expertise with computer technology (including database management, Google Apps for Education, Microsoft Office), development of electronic work efficiencies, web interface projects, etc.

  • Experience using Workday Student or similar student information system preferred.

How to Apply

Application Instructions

Applicants are required to attach a cover letter and resume. Incomplete applications will not be considered. Recommended document file formats are Word or PDF. If there are multiple attachments, we recommend compressing/zipping your files into a zip format file. There is also a place in the application for you to provide a link to large documents. Please submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions.

Application Deadline

For staff positions, screening begins immediately and continues until the position is filled.

EEO Statement

As an educational and cultural institution, California College of the Arts has a responsibility to provide access and opportunities for all people, with special attention to supporting groups historically underrepresented in higher education.

We believe that a culturally diverse campus is integral to academic excellence, and our student, faculty, staff, and trustee bodies should reflect the diverse world in which we live, with attention to race, ethnicity, religious creed, national origin, age, sex, sexual orientation, gender identity or expression, and ability.

California College of the Arts is an equal opportunity employer and encourages applications from individuals who will contribute to its diversity.


Please address any questions to

For full job description and to apply, visit

Founded in 1907, California College of the Arts (CCA) is an independent art college with 21 undergraduate programs in architecture, design, fine arts, visual studies, and writing. The college also has graduate programs in architecture, comics, curatorial practice, design, design strategy, film, fine arts, visual and critical studies, and writing. Through these programs, the college has created a dynamic and interdisciplinary environment. Diverse cultural perspectives enrich the CCA community and the college believes that continuing to expand the horizons of the students and faculty is essential to achieving its educational objectives. With campuses in Oakland and San Francisco, CCA currently enrolls 1,950 full-time students.

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Posted on May 11