Supervisor: Executive Director
Employment Status: Full time, exempt; occasional nights and weekends required; to include a combination of on-site work and donor cultivation meetings
Salary: $120,000 to $130,000 per year
The Museum of Craft and Design is the only museum in San Francisco devoted to craft and design. Founded in 2004, MCD is a non-collecting museum that showcases designers, makers, and artists through an exciting and distinctive series of craft and design-focused exhibitions and public programs with the vision to make creativity accessible to everyone.
The Development Director position is an exciting leadership opportunity at the Museum of Craft and Design. Working closely with the Executive Director, the Development Director will oversee and build MCD’s development department. The candidate for this integral role will be a motivated, creative, and experienced fundraiser responsible for growing donor stewardship and a major gifts portfolio including individual, corporate, and foundational prospects while building new revenue streams. This position will be critical in organizing short and long-term fundraising goals, objectives, and strategies for the museum and the Board of Directors. This position reports to the Associate and Design Director and will be supported by the Development Manager, Development Assistant, and a seasoned contract Grants Writer.
Specific duties include, but are not limited to the following:
Provide innovative and strategic operational planning and leadership for the museum’s development department
In partnership with the Executive Director create, manage, and monitor the annual development budget and track progress through regular and annual reports
Oversee and evaluate all processes and procedures related to prospect identification, donor engagement and stewardship activities, and contributions management in MCD’s software donor management system, Altru.
Train, mentor, and support the Board of Directors in their fundraising and prospect cultivation efforts while seeking ways to maximize their personal giving and participation in museum fundraising
Act as staff liaison to the Board of Directors’ Development Committee
Serve as strategist and supervisor for special fundraising and cultivation events including annual galas and auctions
Serve as a visible and informed ambassador for MCD as one of its key spokespersons, actively seeking opportunities to engage with the broader community for improved visibility and relationship building opportunities
Develop and maintain positive, ongoing relationships with donors, members, and community partners
Develop, promote, and document best practices and policies associated with member, donor, and prospect management
Identify, cultivate, and successfully solicit major gifts from a diverse group of individuals, corporations, and foundations; ensuring high-quality and appropriate stewardship of donors and members at all gift levels
Manage a portfolio of at least 75 top donors and prospects; assist and support the Executive Director and Associate and Design Director with their portfolios of donors and prospects
Research, develop, and implement best strategies in stewardship for new, renewed, and upgraded donor and member gifts including execution of the donor renewal cycle and solicitation campaigns including but not limited to the Annual Fund appeal and exhibitions and event sponsorship appeals
Supervise the membership program, services, benefits, and policies with the support of the Development Manager
Work with the museum’s contract Grant Writer and Development Manager to oversee grant administration while researching new granting prospects
Supervise and optimize the use of the museum’s donor database system, Altru; utilize the database to accurately archive prospecting and cultivation efforts, as well as contributions and patron information while maintaining the security, accuracy, and integrity of the database
Additional responsibilities as necessary
Required Skills, Knowledge, and Qualifications
Bachelor’s degree or equivalent work experience
Minimum of 5 years experience in the development field
Proven success in managing portfolios of 75+ donors and and an annual operating budget of $2.3M
Demonstrated knowledge and practice with “moves management” including donor identification, qualification, cultivation, solicitation, stewardship, and solicitation
Knowledge of principles and best practices within the fundraising field
Excellent written and oral communication skills, with exceptional attention to detail, strong proofreading and writing skills with the ability to articulate a compelling case for philanthropic support
Experience with non-profit development database programs (Blackbaud/Altru experience a plus)
Previous success in a forward-facing role while meeting organizational fundraising goals through diverse funding streams
Provide friendly, donor-centered customer service and represent the museum and our mission in a professional and positive manner
Demonstrated organizational and managerial skills and ability to balance priorities and meet deadlines promptly in a fast-paced work environment
Ability to appropriately handle sensitive information and communications with members, donors, and stakeholders with integrity and confidentiality
Ability to work within a budget and set project budgets
Highly proficient in the use of computers and software applications including database management; willingness and ability to learn new applications
Possesses initiative, sound judgment, and excellent interpersonal skills, positive attitude, and ability to work independently as well as in team environment
Please submit resume and cover letter as PDFs via Indeed.
No phone calls please. Due to the anticipated number of applicants, only those candidates selected for further review will be contacted.
The Museum of Craft and Design is an equal opportunity employer committed to a diverse work environment. Under the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. A criminal background check is required as part of the application process for this position.