General Manager

Fortress Storage

Entrepreneurial, industry leading fine art storage company is looking for a General Manager of Miami fine art storage and service operations. Candidate must be extremely organized and capable of multi-tasking. Applicants should be intelligent, flexible and well-poised, with ten years’ experience providing business management, customer service, administrative capabilities and general business accounting abilities.

Your initiative and organizational skills will help keep our office running at top performance, while your enthusiasm and ideas will shape the environment in which we all work. The work environment is team-oriented approach to accomplishing everything from daily tasks to significant projects. The company encourages all employees to take initiative in their work and fully apply themselves. Applicants should be prepared to demonstrate experience in an entrepreneurial business environment. We offer an attractive benefits package.


A partial list of the position’s regular responsibilities follows:

  • Overall management and overseeing of all activities and tasks within the facility and the business.

  • Develop, lead, and motivate an effective team.

  • Effectively communicate with employees, customers, and vendors.

  • Develop a strong understanding of industry-specific knowledge and skills.

  • Overseeing the Services Team and ensuring they are organized and keeping on schedule

  • Work closely with the Building Manager on building maintenance items, vendors, improvements, identifying safety hazards, identifying areas needing upgrades, etc.

  • Overseeing all customer service activities including communications, daily activities, inventory inquiries, billing inquiries

  • Work closely with the office assistant and assist with back up as needed for various daily tasks

  • Assist with attending to various visitors – vendors, incoming deliveries, releases, customers, etc.

  • Maintain various databases and various management reports

  • Face to face customer service with high-end clients

  • Auditing and cross-checking various aspects of the business

  • Preparing work orders for various scheduled projects and receiving and releases

  • Managing the shared calendar with client activity, employee schedules

  • On-site estimates as needed for new clients/projects

  • attend various art events, museum events, etc. for networking and marketing activities

  • Basic business accounting tasks such as petty cash reconciling, bank reconciling, preparing work orders for billing, reviewing billings, etc.



Among the traits most valued by the company are initiative, critical-thinking skills, time management and organizational skills, a strong work ethic to “own” one’s job, a good sense of humor, resourcefulness and thoroughness – all applied within a small company environment where multi-tasking and flexibility are essential. The company has a strong client and employee centered culture and maintaining that culture is very important.

Prerequisite: 10 years+ Experience; Bachelor’s Degree

  • Excellent computer skills including Microsoft Outlook, Word and Excel


  • Excellent communication skills, both verbal and written

  • Energetic, friendly personality

  • General office skills and good general business accounting skills

  • Excellent computer skills including Microsoft Outlook, Word and Excel

  • Must be a critical thinker and take initiative

  • Must be highly organized and detail-oriented

  • Must be able to fulfill tasks in a timely and accurate manner

  • Must be able to multi-task and remain on task under interruptions

How to Apply

Please email resume and cover letter to

Posted on June 27