MAIN RESPONSIBILITIES:

Lead for Admissions/Admitted Students - 30%

• Serve as lead ISS staff member consulting with campus partners on all matters related to immigration regulations impacting prospective and newly-admitted students.

• Collaborate with Enrollment Management leaders on the range of matters impacting the shared work of their collective departments to support students in obtaining visas and/or travel to the US in time to initiate their studies at CCA. Consult with the Enrollment Management Operations team and Admissions staff as needed on updates to new student onboarding processes, including Workday communications/engagement plans.

Undergraduate students

• Provide training and trouble-shooting to the International Admissions staff on all matters pertaining to the I-20 process for newly deposited F-1 students.

• Contribute to international student yield by partnering with the Assistant Directors of International Admissions on new student preparation for arrival at CCA.

• Train new CCA DSOs as needed on new student issues and I-20 file-review criteria.

Graduate students

• Coordinate with Academic Affairs staff and faculty to support Senior Director in maintaining SEVIS compliance for CCA’s alternative delivery programs at the graduate level (DMBA, Comics, MDes)

• Advise applicants on visa regulations specific to their alternative delivery program, issue I-20 paperwork, and plan program-specific orientation sessions.

• Support Senior Director as secondary contact for newly admitted MDES students, a disproportionate number of whom are already in the US on other visa types and require changes of non-immigrant status to enroll in the program.

Departmental Leadership - 15%

• Assists in the planning and development of goals, policies, and procedures as related to federal immigration policies and student compliance. Develop new processes and policies directly impacting newly-admitted and newly-arrived students in light on continually changing immigration regulations and SEVIS reporting requirements.

• Serve as Director (and lead DSO) in the absence of the Senior Director and Associate Director.

• SEVIS and Workday data compliance leadership

• Serves as departmental lead for processing student personal information updates in SEVIS and Workday Student.

• Ensure compliance with departmental and College-wide policies related to data retention and removal.

• Develop processes, and programs that help undergraduate students to maintain their F-1 visa status

• Serve as departmental lead to Undergraduate Program Advising and Planning

International Student and Scholar Advising / Government Compliance - 50%

• Work effectively and cooperatively with college leadership to ensure compliance with all aspects of the Student and Exchange Visitor Information System (SEVIS), as required by Federal Law. Assist Senior Director in meeting all SEVIS reporting requirement deadlines each academic semester for all international students enrolled at CCA

• Prepare I-20s for incoming students.

• Consult with newly admitted students on how to obtain a F-1 student visa to attend CCA, payment of the I-901 SEVIS fee, and potential transfer of SEVIS record to CCA

• Advise current international students and scholars on immigration matters and maintaining status;

• Advise departments, faculty, and staff with issues concerning federal regulations and CCA policies regarding international students and scholars.

• Employment Authorization for Current Students and Alumni

• Support Associate Director with ongoing immigration advising and record-keeping compliance in SEVIS for CCA alumni on Post Completion Optional Practical Training (OPT), including STEM OPT.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree required. Must have one year full-time (or part-time equivalent) professional experience in a student affairs functional area related to international education and international student support.

• At minimum, basic experience with and working knowledge of complex federal laws, regulations, procedures, forms, and practices from the Department of Homeland Security (DHS) pertaining to F students and dependents is expected. Demonstrated ability to read and understand DHS regulations and interpret immigration regulations in light of college policies is key.

• Must be able to meet the requirements of being approved as a Designated School Official (DSO) by the Department of Homeland Security (DHS). SEVIS DSO experience is strongly preferred.

• Experience with the development, planning and implementation of orientations, workshops, and programs for international/multicultural students in an academic setting is expected.

• Must demonstrate effective verbal/written/interpersonal communication skills and attunement to institutional culture and cultural differences. Ability to: interpret and apply program rules and regulations; take initiative and be resourceful in planning work assignments and in implementing long-range program improvements; collect, compile, analyze and evaluate data and make verbal/written presentations based on these data; establish and maintain cooperative working relationships with faculty, administrators, student organizations, private/public agencies and others in committee work and student advising contacts; plan and coordinate activities/events for large and small groups; and acquire knowledge of the overall operation, functions and programs of the campus.

• Ability to exercise outstanding judgment, make sound decisions, and manage difficult situations. In the absence of the director, ability to assist divisional leadership in significant student emergencies.

• Comfort with ambiguity and uncertainty. Ability to adapt to changing needs, flourish in a multi-tasking environment, and prioritize work in the context of departmental goals, divisional objectives, and the college’s strategic plan.

• Ability to work independently; exercise initiative, flexibility, and resourcefulness; and identify and implement innovative solutions to problems, projects, and processes that use technology.

• High level of comfort and expertise with technology, including social media, Microsoft Office, Google Workspace, Salesforce, etc. Must have experience in development of digital work efficiencies, web interface projects, etc. Familiarity with and ability to apply technological innovations to Student Affairs office operations. Experience using and supporting Workday Student (or similar student information system), Salesforce (or similar ERP software) preferred.

• Demonstrated experience to address intercultural conflict and to support BIPOC students and other historically marginalized student populations strongly preferred.

• Previous experience in living/studying abroad and proficiency in a second language highly encouraged.