Program Management and Administration -40%

• Oversees the daily operations, management, and coordination of the services and facilities for the assigned residential community.

• Responsible for upholding Residential Education, Housing & Dining and College policies and procedures including student conduct, staff hiring, training, and supervision.

• Develops and maintains relationships with key personnel in other departments, including Division of Student Affairs, Facilities Management Capstone Management, Housing/Dining, Enrollment Services, Summer Programs and Public Safety in support of the assigned residential student experience.

• Acts as a liaison between assigned hall facilities management staff and Residential Education.

• Supports the opening and closing of the residences in the assigned Residential Hall community.

• Provides fiscal management of the program budget for the assigned Residential Hall community.

• Participates in a on-call rotation and acts as a primary contact person for all residential student crises.

• Supports the Residential Education & Housing teams in addressing student concerns and conflicts that arise in the residential halls.

• Supports Auxiliary Services and Youth Programs during summer housing programs.

• Oversees assigned summer residential programs and supervises summer support staff.

• Participates in weekly Housing Operations cross departmental meetings.

• Participates in weekly Residential Education team meetings.

• Performs other duties as assigned.

Program & Student Development -40%

• Provides leadership in and is responsible for the creation and implementation of the continuing residential curriculum through integration of students’ curricular and co-curricular experiences to enhance the missions of Residential Education, Student Affairs, and the College.

• Supports a distinctive setting where student academic success is encouraged through residential experiences and outstanding customer service.

• Collaborates with faculty and staff to develop programs and initiatives, which support the academic mission of the College.

• Takes a leadership role in the development of an environment that supports and promotes opportunities for individual growth, respect for persons and property, and a sense of community living and shared responsibility.

• Supports residential community standards violations and renders educational and corrective sanctions for violations of residential policies.

• Serves as a Student Conduct Officer for the Office of the Dean of Students in addressing student concerns and grievances by providing advocacy, support, and mediation as necessary.

• Addresses transition, adjustment and related issues which affect student life at the College and furnishes referrals to services on and off campus when needed.

• Serves as an intake officer/investigator for the College regarding student complaints of unlawful harassment, discrimination, and sexual misconduct.

• Represents Residential Education and the Division of Student Affairs in student life matters, campus committees, and professional organizations.

Student Supervision, Training and Selection -15%

• Conducts the selection, training, supervision and evaluations of the Residential Assistants.

• Conducts regularly scheduled individual and group meetings with Residential Assistants

• Participates in the selection and training of student volunteers, professional staff and interns.

Other - 5%

• Represents the Residential Education and the Division of Student Affairs in student life matters, campus committees, and professional organizations.

• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree required

• Master’s degree preferred in counseling, student personnel/higher education administration, adult education, social work, psychology, or other related field. Understanding of student development theory.

• 2-4 years of professional or graduate experience in higher education is preferred.

• Prior experience in Residential Education, Housing & Residential Life, or Student Affairs is preferred but not required.

• Demonstrated supervisory experience or related skills.

• Ability to balance collaborative and independent work.

• Excellent written, oral, and interpersonal communication skills.

• Knowledge of and sensitivity to the needs and issues of students in the arts/design/architecture fields, particularly students entering college for the first time.

• Proficiency in using Google Apps for Education and Microsoft Office Suite, particularly Word and Excel and strong general computer skills.

Please note that in an effort to keep the CCA community safe, the College requires all staff, faculty, and students who are on campus to be fully vaccinated, including to have received a booster shot (if eligible). The job responsibilities of this position will require time regularly spent on campus, and therefore the incumbent will be asked to follow the CCA vaccination requirement, unless an exemption is approved. Please reach out to mailto:hr@cca.edu with any questions.