Minnesota Street Project is currently seeking a contracted Visitor Services associate, with expert customer service skills to join our team of arts professionals. The Visitor Services associate will report to the Director of Programming and Public Engagement. The purpose of this role is to provide support for the Project’s main building and providing visitors with information about the Minnesota Street Project campus, liaison to tenant and temporary galleries. This position is one day a week, Saturday, from 10 until 6 pm.
Visitor Services Job Responsibilities
Greeting visitors as they enter the building on Saturdays
Liaison to the galleries
Provide Saturday visitors with detailed information about the Project, the campus, specifics about the galleries involved, their current and upcoming exhibitions. As needed, alert visitors to galleries might be of particular interest based on their questions. Maintain a complete working knowledge of the Project Campus for informational purposes, including Art services, artist studios, both gallery buildings, the MSP foundation, and its extended programming.
Partnering with security at front desk to watch the front desk during their lunch hours and breaks
Manage Saturday outgoing mail and Releasing packages
Upon arrival, monitor media Galleries to check operational status of time-based works.
Assist Director of Facilities and Gallery Director with ad-hoc tasks
Keep front desk and reception area clean and up to date with COVID-19 safety standards
Other related duties as assigned
0-1+ years of experience with customer service
Strong organizational skills and attention to detail
Comfortable with client-facing interaction and public speaking to diverse audiences
Demonstrated written and spoken communication skills
Excellent interpersonal skills, including the ability to collaborate both internally and externally
Fluency on multiple computer and web-based platforms including MAC OS X, Microsoft Office
Comfortable in a fast-paced work environment, the ability to multi-task, and be flexible
Ability to lift at least 50 lbs. and provide physical support as needed
Sense of humor
Please submit a single PDF that includes a cover letter and resume to email@example.com with the subject line “Visitor Services Position - Last Name”. No phone calls, please. We will respond only to applicants we intend to interview. Thank you for your interest in Minnesota Street Project.
Equal Opportunity Employer:
Minnesota Street Project provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.