The Hepworth Wakefield’s retail offer provides vital income to The Hepworth Wakefield, ensuring the gallery’s continued viability and sustainability. We are seeking a Shop Manager to lead our dynamic and energetic retail team, and to manage the day to day running of the gallery retail operations. With relevant experience of managing or supervising a customer facing, sales driven team, preferably in a busy visitor attraction, you will need to take a positive ‘hands on’ approach while meeting sales targets, ensuring a viable and profitable offer is in place.
The Shop Manager will successfully manage The Hepworth Wakefield retail operations; on and off site, pop up retail locations, ecommerce and wholesale to meet and exceed sales targets ensuring a viable and profitable offer is in place.
They will implement and oversee all related operational procedures ensuring an efficient and compliant operation. The post holder will take a positive ‘hands on’ approach, undertaking regular working on the shop floor, leading and motivating the retail team to drive sales and deliver an excellent customer service.
In addition, they will work closely with the Retail Development Manager to implement buying, merchandising and sales strategies while maximising profitiability and maintaining brand alignment.