Key Responsibilities

Project Oversight & Management

• Take ownership of the Company’s storage clients and their service needs.

• Cross-sell the Company’s full catalogue of services to existing storage clients.

• Develop new storage accounts from prospective clients.

• Coordinate client projects, ensuring accuracy, timely response and flawless execution.

• Collaborate with the Director of Museum and Exhibition Services, Director of Private Client and Commercial Services, Operations, and members of the Executive Committee to meet client expectations.

• Manage budgets, timelines, client communications, invoicing, billing and cost-tracking for all projects.

• Ensure compliance with best practices in fine art handling, transport, and storage.

• Participate in sales meetings and the Company’s overall growth strategies.

• Collaborate with the Directors and senior management on new sales opportunities for estimating and booking.

Qualifications

• Bachelor’s degree preferred; trade school or experiential equivalent considered

• 5+ years of experience in client management or project management within fine art services, logistics, or luxury client services.

• Specific experience relevant to the storage of fine art and / or other valuable tangible property including collections management, cataloguing, records keeping, inventory management and registrar experience.

• Strong network within the art world, particularly among museums, galleries, dealers, art advisors, and private clients and auction houses.

• Exceptional communication, negotiation, and presentation skills.

• Demonstrated ability to oversee projects with precision.

• Proficiency with CRM tools and MS Office Suite; knowledge of Oracle NetSuite a plus.

• Willingness to travel domestically and internationally as needed.

Key Attributes

• Detail-oriented with excellent organization skills.

• Tenacious, responsive, and resourceful.

• Deep respect for client confidentiality and discretion.

• Passion for the arts and cultural heritage.