Reporting to the Head of Software Development and Library Systems, the UX Designer manages the full life cycle of UX design (including research, synthesis, design, and testing) for all sites and applications developed or administered by the UCLA Library. Working with the Head of Software Development & Library Systems, the UX Designer assesses progress on strategic goals and updates the UX Strategic Plan as needed. The UX Designer extends the library’s existing Design System as needed and contributes to the implementation of the component library and related user interfaces. In addition to the UCLA Library’s web properties, the UX Designer also manages the UX lifecycle of sites and applications for grant funded projects with their own stakeholders, branding, and audiences. The UX Designer works alongside each of the development sub-teams as needed, with the Applications Team being the predominant partner. The UX Designer leads the UX Team (a group of developers and librarians interested in UX) and mentors the other members on UX concepts and delegates UX work to them as appropriate. The UX Designer is a member (and often the chairperson) of the Web Steering Team, a group of library stakeholder representatives, and ensures that stakeholder needs are heard and addressed.
The UX Designer is a member of the Software Development & Library Systems (SDLS) unit. The SDLS unit is comprised of 11 Software Developers, 3 Sysadmins, and 1 UX Designer, who are grouped into four development sub-teams: 1) the Applications Team, which builds end-user applications, 2) the Services Team, which builds backend services and APIs used by internal and external applications; 3) the Systems Team, which manages COTS systems and builds business applications and middleware; and 4) the Labs Team, which works on machine learning and data science projects. In addition to the four development sub-teams, SDLS also includes the Dev Support Team (systems administrators) and the UX Team. Members from those two groups are embedded in the four development teams. The unit follows a Kanban method of Agile development, wherein each sub-team meets weekly for backlog grooming and the entire unit meets for daily standups and monthly retrospectives. The unit strives for a DevOps culture of collaboration, feedback & improvement, and continual learning. Evidence of this culture includes: stakeholders participating in backlog grooming and standups, regular monitoring of retrospective action items, and isolated time on Fridays for learning and experimentation. The team also embraces a remote-first culture, with permanently remote members across 4 time zones, and several more who work remotely 1-3 days per week (during the pandemic everyone has been fully remote).
The Software Development & Library Systems unit is part of the Digital Initiatives and Information Technology (DIIT) department, which is comprised of over 50 staff members in five functional units: 1) the Software Development Team, as described above, 2) the Core Ops Team, which supports the network and manages the servers and storage in the datacenter, 3) the Core Services Team which provides IT hardware support and enterprise application support to Library staff and lends laptops and other hardware to students, 4) the Data Science Center which provides training, consultation, and a data repository for campus researchers, and 5) the Digital Library Program which works with partners, both internal to UCLA and across the globe, to execute projects that digitize, describe, and publish archival materials.
Understands and skilled at designing user experiences (UX) and user interfaces (UI) that balance aesthetics, usability, and accessibility.
Proficiency with diagramming, prototyping, and design tools (e.g. Sketch, Figma, InVision, etc.)
Demonstrated ability to interpret and analyze business needs, user requirements, and technical constraints and identify ways in which software can support those needs.
Demonstrated knowledge and experience with a multitude of user research methods.
Demonstrated knowledge of design principles and best practices.
Understanding and experience with web traffic analytics tools.
Demonstrated experience creating user interface designs for production software.
Knowledge of accessibility standards and compliance evaluation tools.
Knowledge of Agile software development processes.
Expertise with HTML and CSS.
Bachelor’s degree or higher in related area and 3 years of experience in UX design or software development OR equivalent experience and training.
Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
Effective time management and ability to work on multiple projects concurrently.
Demonstrated self-motivation and ability to work effectively both independently and as part of a team.
Demonstrated ability to solve problems through research into best practices and generation of novel solutions.
Ability to think and work on both high-level goals and low-level tasks.
Ability to mentor and delegating work to others.
Ability to write clear technical documentation and management summaries of complex technical policy issues.
Ability to follow directions from supervisors (and to provide clear directions to staff and student employees).
Ability to get to work reliably and on time and to be present in the workplace during normal working hours.
Ability to initiate and maintain cooperative working relationships with co-workers, supervisors, and managers. Ability to work harmoniously and as a team player, thrive in a team-based environment, and skill in fostering teamwork among others.
Demonstrated effective communication and interpersonal skills.
Salary: $5,692 - $14,925 monthly
Shift Start: 8:00 am
Shift End: 5:00 pm
Continued employment contingent upon completion of satisfactory background investigation.
NOTE: This position REQUIRES that a RESUME and COVER LETTER be submitted in addition to the application. Please have ALL FILES ready to upload when applying.
For a full description of the position, please visit the application link below.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. UC Nondiscrimination & Affirmative Action Policy