Visitor Engagement Associate

Wende Museum

The Wende Museum is looking for an enthusiastic and dependable Visitor Engagement Associate to join our team.

Visitor Engagement Associates (VEA) assist with public-facing hospitality and museum-wide operations, regularly supporting public and community programs or special events (following L.A. County Health Guidelines, and as permitted by Culver City officials). VEAs provide friendly and knowledgeable assistance to guests and assist staff across departments as needed.

START DATE: Immediate

RATE OF PAY: $21.00 Hourly

SCHEDULE: Part-time position. 24 hours per week, regularly Friday through Sunday (with additional hours available to support events and programming)

The Wende Museum requires proof of vaccination against COVID-19 for all new employees unless exempted for medical purposes or a seriously held religious belief.

Responsibilities

VEAs report to the Head of Visitor Engagement and oversee daily guest-related activities which can include:

Welcoming and registering guests
Opening/closing duties
Gift shop sales and inventory
Hosting guided tours
Event logistics, setup, and support
General labor including moving heavy objects
Catering and handling of foodservice
Supporting educational and public programs
Handling of AV and technical equipment
Assisting with the overall cleanliness, organization, and general upkeep of our facilities

Requirements

Ideal Candidate

Service-minded with the ability to engage all audiences
Organized and detail-oriented
Excellent time management, emotional maturity, and interpersonal skills
Ability to work both independently and with a team
Enthusiasm for history, fine art, humanities, and/or political science
Adaptable to change focus on alternate tasks at a moment’s notice
Takes direction well and sees projects through to completion
Strong independent problem-solving capabilities
Dependable with the ability to commit to a regular part-time schedule

Skills & Experience

Relevant experience in a customer-focused environment such as venues, retail, restaurants, hospitality, or event production
Administrative experience in fast-paced environments with competing priorities
Proficient in Mac OS and iOS software and devices as well as - - Microsoft Office Suite and Google Docs
Practical math skills

How to Apply

Recognizing that this is an ongoing process, the Wende Museum is committed to continually increasing diversity, equity, inclusion, accessibility, and sustainability. People of color, LGBTQIA+ people, people without formal education, and others who may have been marginalized by conventional hiring practices are encouraged to apply.

To apply:

Submit a resume and brief cover letter in a single PDF attachment with the subject line “Visitor Engagement Associate” to James Canto, Head of Visitor Engagement, jcanto@wendemuseum.org.

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