Reporting to the Creative Director the Website Content Strategist is responsible for reimagining the customer experience for the millions of people that move through the MTA each day by crafting the voice and personality of mta.info – reaching millions of New Yorkers with essential information.
This role is responsible for big picture thinking and structuring of entire sections of the MTA Website, advising on Information Architecture (IA), rewriting and editing content and working with stakeholders across multiple agencies to ensure their content is accurate, while rewriting and reorganizing it to be more customer-centric. The role will provide training on the website’s Content Management System (CMS) and act as the primary Editor to departmental teams across the MTA agencies. This role is also responsible to work with the Product Manager and development team to build out the CMS with assistance from marketing teams across the MTA.
SALARY RANGE: Min.: $71,161
HOURS OF WORK: 9:00 am - 5:30 pm (7 ½ hours/day)