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At Art Work, Project Managers are responsible for client relationships and project management for their assigned location. This role requires a strong client-focused mindset and follow-up to ensure client requests are met with expedience and quality. Ideal candidates work well in a team environment and are comfortable both allowing others to lead and taking the lead when required. Successful project implementation requires working through field teams and clear tracking of project details. Record-keeping and communications should be clear and descriptive, to support transparency with clients and within the project team.
Successful candidates excel in a fast-paced environment. Candidates should expect to manage competing priorities and be prepared to adjust quickly if timelines shift.
Responsibilities
Handle client communications, including estimate, scheduling, and follow-up
Supervise jobs from beginning to end, with particular attention to large, specialized or complex jobs
Identifies whether an incoming request should be referred to another project manager based on the project, i.e.: Crating Manager, Collections Manager or other Project Manager. Refers to the appropriate party, provides sufficient information to client and transitions to new AW contact
Understand and fulfill the needs of each job, including plan reviews, permit submittals, sub-contractor involvement, fabrication, and logistics
Utilize a consultative approach to determine technical requirements, design solutions, define dependencies, assess risks, and build estimates
Liaise and collaborate with internal and external resources [including third party booking and management]
Communicate and coordinate with co-workers to schedule and share resources
Track labor and costs in detail against estimate/budget, request change orders when necessary and prepare final report of each project with budget vs actual, or estimate vs. invoice
Understand and oversee liability and risk management issues
Manage costs and ensure projects are delivered within or on budget, subject to scope change
Produce and maintain both internal and external paperwork required for projects, including work orders, bills-of-lading, safety compliance forms, records of billable hours, etc.
Leads complex projects in the field and/or works with other project managers to staff jobs
Requirements
Minimum 2 years’ experience in a high-volume art service company, museum, or gallery
5 or more years Art Handling experience
Knowledge of museum storage, art handling and transportation best practices
Certified forklift/aerial manlift operator preferred
Holds or obtains rigging certification
Attention to detail and accuracy in communication
Ability to work independently, and as a leader or member of a team
Ability to lift 75lbs
Bachelor of Arts Degree in the arts or museum studies or equivalent, or combination of education and experience